Research | Credit Card Topics

Plunkett Research Delivers Impactful and Insightful Research, Analysis, Statistics, and Trends to the Finance Industry

By: Matt Walker, 11/26/2019

In a Nutshell: Companies come and go, but the most successful businesses stick around in part because they understand their customers and the industry within which they operate. The finance industry is particularly competitive, and Plunkett Research helps companies maintain their competitive edge by supplying vast amounts of detailed data about the market and its leaders. Plunkett Research provides an array of off-the-shelf online and print reports and analytics. It also specializes in... read more »

GiveWell Uses Research to Help Donors Decide Where to Donate Their Money for Maximum Impact Toward Worthwhile Causes

By: Matt Walker, 11/14/2019

In a Nutshell: There are a lot of charities out there, and donors can have a difficult time knowing which ones are the most impactful and the most cost-effective. GiveWell is a nonprofit that conducts its own in-depth, independent research to help donors direct their funds to the charities best positioned to save or improve lives. The organization tends to focus its efforts in the poorest parts of the world because those are the areas where dollars can go the furthest. GiveWell... read more »

The Millennial Impact Report Has Helped Nonprofits Understand More than a Decade of the Demographic’s Cause Engagement

By: Adam West, 9/25/2019

In a Nutshell: Millennials are gradually replacing baby boomers and Gen Xers as America's primary income generators and wealth creators. And nonprofit organizations and corporations concerned with social responsibility are interested in understanding what motivates them to engage with causes. The Millennial Impact Project has amassed a decade's worth of analysis that illuminates the demographic’s patterns and preferences in The Millennial Impact Report: 10 Years Looking Back. The... read more »

USAFacts: A Comprehensive Resource on Government Spending and Impact That Informs Personal, Financial, and Voter Decisions

By: Adam West, 5/13/2019

In a Nutshell: When Former Microsoft CEO Steve Ballmer and his wife Connie started looking for numbers to guide their own charitable giving decisions, they discovered how difficult it is to find, gather, and interpret government financial data. This led to the founding of USAFacts, a privately-funded not-for-profit that serves as a free, comprehensive resource for unbiased information on government revenue, spending, and impact. The organization also prepares annual reports and a 10-K... read more »

How Fake News Can Impact Financial Markets and How to Stay Vigilant Against Misleading Information Masquerading as Truth

By: Adam West, 4/25/2019

In a Nutshell: Fake news is very real in today’s media landscape. Researchers have discovered that false stories on financial websites can actually sway stock markets one way or another and impact trading levels. We spoke to the Founder of Media Bias/Fact Check — Dave Van Zandt — about how Americans can remain vigilant while getting their daily dose of news. Van Zandt said transparency about ownership, funding, and sources are major indicators that a story or website is credible.... read more »

Moody’s Analytics Economic Research Expert Tony Hughes on the Limitations of Artificial Intelligence in Banking

By: Matt Walker, 2/11/2019

In a Nutshell: Rapid innovation dominates the financial industry, in part, because of emerging technologies that rely on artificial intelligence (AI) and machine learning capabilities. Moody’s Analytics is the sister company of Moody’s Investors Service — one of the Big Three credit rating agencies — and conducts economic research on these types of cutting-edge trends in the finance world. We recently sat down with Tony Hughes, the Managing Director of Economic Research at... read more »

Bill.com Survey Results Show Strategies for Small and Medium-Sized Businesses in 2019 Include Investments in Cloud-Based Tech, International Growth, and Talent

By: Matt Walker, 12/20/2018

In a Nutshell: Digital business payments provider Bill.com recently released survey results that revealed growth strategies for small and medium-sized businesses for 2019. Overall, the survey showed that SMBs are entering the new year with a positive outlook. A majority of SMB respondents — 71% — indicated they are embracing new technology and will increase their investment in cloud-based tech in the coming year. Nearly half of SMBs plan to expand either their customer footprint... read more »

A National Bureau of Economic Research Paper Explores How Increased Credit Access for the Jobless in Recent Decades Impacts Unemployment and the Economy

By: Matt Walker, 12/10/2018

In a Nutshell: Unemployment rates in the U.S. are often used to indicate the health of the economy. But what of the relationship between the unemployed and their accces to credit as it applies to state of the economy? A recent paper released by the National Bureau of Economic Research examines this connection, building off previous research that reveals how access to credit among unemployed households increased by significant amounts between 1977 and 2010. “The Impact of Consumer... read more »

From Self-Service to Social Media: J.D. Power Research Reveals How Customers Want to Interact with Wireless Carriers

By: Ashley Dull, 10/3/2018

In a Nutshell: Consumer research leader J.D. Power recently released two studies on consumer satisfaction and attitudes toward smartphones and wireless carriers. The studies showed that today’s technology-equipped consumers increasingly use their smartphones to research products and make purchases. The surveys also identified social media and online videos as the preferred options for resolving issues and answering questions. At the same time, a significant number of customers still... read more »

Brand Finance Weighs in on How Retail Trends Will Impact Shoppers, Stores, and Sites in the 2018 Holiday Season

By: Adam West, 10/2/2018

In a Nutshell: Valuation and strategy firm Brand Finance studied the much-foretold downturn of traditional brick-and-mortar retail and found that the prospects weren’t nearly as grim as once thought — especially for consumers. Amazon’s recent push beyond digital into physical retail operations demonstrates that brick-and-mortar locations still play an important role in the market. And retailers will likely take new approaches to consumer marketing and sales that are designed to... read more »

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