The Ultimate Guide to Credit Cards
Sunday, July 14, 2024

2 Ways to Check Your Credit One® Application Status (Online & Phone)

Credit One Application Status
Brittney Mayer

Written by: Brittney Mayer

Brittney Mayer
Brittney Mayer

Brittney is a Credit Strategist and Finance Expert who has spent years honing her knowledge of the credit industry both personally and professionally. Brittney applies her more than a decade of research experience to crafting in-depth consumer guides designed to help CardRates readers make better, more informed financial decisions.

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Edited by: Lillian Guevara-Castro

Lillian Guevara-Castro
Lillian Guevara-Castro

Lillian Guevara-Castro brings more than 30 years of editing and journalism experience to the CardRates team. She has written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times, and she previously served as an adjunct journalism instructor at the University of Florida. Today, Lillian edits all CardRates content for clarity, accuracy, and reader engagement.

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Advertiser Disclosure

In a world that’s gone digital, it’s becoming harder to go through day-to-day life without a credit card. If you have less-than-stellar credit, though, finding an issuer willing to take on the risk can be difficult. Credit One Bank specializes in poor credit, or subprime, borrowers, and serves more than 7 million cardholders nationwide. If you’ve recently submitted an application, keep reading for how to check your Credit One application status.

Even with the knowledge that you are applying for a credit card from an issuer more likely to approve applicants with low credit scores, waiting for your online credit card application to be approved or denied can be stressful. And the process only becomes more stressful when the screen finally changes — only to reveal an “application pending” message. In this article, we’ll take a look at how to check your status online and how to reach Credit One Bank via phone. We’ll also present some of our top choices for alternative credit cards that may suit your needs.

Online Option | Phone Option | Alternative Cards

1. Use the Online Form to Check Your Application Status

Most online credit card applications can be approved or denied in minutes through the use of an automated algorithm that analyzes your credit information and determines your risk. In some cases, however, the program is unable to make a decision and your application must be reviewed by hand.

The hand-review process can be completed within a few hours to a few days, depending on the reason your application couldn’t be completed online. The most common reasons for a pending application are the need for more information and/or the verification of information from your application. Once you have supplied the necessary information or documentation, your application can be processed. Because your decision is mailed to you, it will generally take between 7 and 10 business days to receive a decision on your pending application.

Screenshot of Credit One Application Status Check

Checking your Credit One application status online requires only your last name and Social Security number.

If you don’t wish to wait for your response to be mailed, you can check your application status at any time through Credit One’s website. Simply complete the online form by inputting your last name and Social Security number, then click “Check Status.” Keep in mind that your status may take some time to update, so you may want to wait at least 24 hours after applying to check the status of your application.

2. Call the Application Information Line

For those who don’t want to use the online portal to check their application status — or would simply prefer to speak to a human — Credit One offers the option to call customer service via the Application Information Line. The Application Information line can be reached by dialing:

1-800-752-5493

Unlike the online portal for checking your application status, the customer service line is not available 24 hours a day. Instead, you can only reach a representative between the hours of 5 a.m. to 9 p.m., Monday through Friday, and 6:30 a.m. to 5 p.m. on Saturday and Sunday (all times are PST).

While having your application status up in the air can be stressful, it isn’t the fault of the customer service representative — so don’t take it out on them. Companies keep records of their customer interactions, and you could be jeopardizing your future relationship with the company if you develop a record of being a rude customer. You’ll always have the best results if you treat customer service representatives in a friendly and respectful manner.

Denied? Check Out These Alternative Credit Card Options

Unfortunately, not every application can be approved. If your Credit One application status has gone from “pending” to “denied,” it’s time to check out some alternative options. Those with lower credit scores will have the best results by applying for credit cards designed with them in mind, but that doesn’t necessarily mean you’ll be automatically rejected by other credit card issuers.

Most issuers have a pre-approval process that can give you a good idea of whether you’re likely to be approved for a credit card from that issuer. Credit card pre-approval application will result in a soft credit pull, which will not impact your credit score.

Good Credit (700+) | Fair Credit (650-699) | Bad Credit ( | No/Limited Credit

Card Options for Good Credit (FICO Score 700+)

The credit cards aimed at those with good credit usually have the best perks and lowest interest rates. If you have poor credit, you are the least likely to be approved for these cards, so you may want to go through the pre-approval process before filling out a formal application.

Discover it® Cash Back Review

at Discover Card'ssecure website

GOOD CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • INTRO OFFER: Unlimited Cashback Match for all new cardmembers–only from Discover. Discover will automatically match all the cash back you’ve earned at the end of your first year! There’s no minimum spending or maximum rewards. You could turn $150 cash back into $300.
  • Earn 5% cash back on everyday purchases at different places you shop each quarter like grocery stores, restaurants, gas stations, and more, up to the quarterly maximum when you activate. Plus, earn unlimited 1% cash back on all other purchases—automatically.
  • Redeem your rewards for cash at any time.
  • Discover could help you reduce exposure of your personal information online by helping you remove it from select people-search sites that could sell your data. It’s free, activate with the mobile app.
  • Get a 0% intro APR for 15 months on purchases. Then 18.24% to 28.24% Standard Variable Purchase APR applies, based on credit worthiness.
  • No annual fee.
  • Terms and conditions apply.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% Intro APR for 15 months
0% Intro APR for 15 months
18.24% - 28.24% Variable APR
$0
Excellent/Good
GOOD CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • $0 annual fee and no foreign transaction fees
  • Earn a bonus of 20,000 miles once you spend $500 on purchases within 3 months from account opening, equal to $200 in travel
  • Earn unlimited 1.25X miles on every purchase, every day
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Earn 5X miles on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options
  • Use your miles to get reimbursed for any travel purchase—or redeem by booking a trip through Capital One Travel
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 15 months
0% for 15 months
19.99% - 29.99% (Variable)
$0
Excellent, Good
GOOD CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • Earn a one-time $200 cash bonus after you spend $500 on purchases within 3 months from account opening
  • Earn unlimited 1.5% cash back on every purchase, every day
  • $0 annual fee and no foreign transaction fees
  • Enjoy up to 6 months of complimentary Uber One membership statement credits through 11/14/2024
  • Earn unlimited 5% cash back on hotels and rental cars booked through Capital One Travel, where you'll get Capital One's best prices on thousands of trip options. Terms apply
  • No rotating categories or sign-ups needed to earn cash rewards; plus, cash back won't expire for the life of the account and there's no limit to how much you can earn
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 15 months
0% for 15 months
19.99% - 29.99% (Variable)
$0
Excellent, Good

+See More Cards for Good Credit

Card Options for Fair Credit (FICO Score 650 – 699)

Credit cards designed for people with fair credit won’t have interest rates as high as a subprime card, but are more selective. These issuers may be more likely to approve applicants with lower credit scores who exceed other qualifications, such as income, or who show a recent history of improved credit use. If you’ve been rebuilding your credit, you may qualify for one of these cards.

FAIR CREDIT RATING
★★★★★
4.8
OVERALL RATING
  • Earn unlimited 1.5% cash back on every purchase, every day
  • No rotating categories or limits to how much you can earn, and cash back doesn't expire for the life of the account. It's that simple
  • Be automatically considered for a higher credit line in as little as 6 months
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
  • Help strengthen your credit for the future with responsible card use
  • Enjoy up to 6 months of complimentary Uber One membership statement credits through 11/14/2024
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
29.99% (Variable)
$39
Average, Fair, Limited
FAIR CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • No annual or hidden fees. See if you're approved in seconds
  • Be automatically considered for a higher credit line in as little as 6 months
  • Help build your credit through responsible use of a card like this
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
  • Monitor your credit score with CreditWise from Capital One. It's free for everyone
  • Get access to your account 24 hours a day, 7 days a week with online banking from your desktop or smartphone, with Capital One's mobile app
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
29.99% (Variable)
$0
Average, Fair, Limited

6. Indigo® Unsecured Mastercard®

This card is currently not available.

Fair Credit Rating
★★★★★
N/A
OVERALL RATING
N/A
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
N/A
N/A
N/A

+See More Cards for Fair Credit

Card Options for Bad Credit (

Depending on the state of your credit, your best option may be to apply with another issuer who specializes in subprime credit cards or to choose a secured credit card. Although these types of cards require a deposit equal to your credit limit, secured credit cards act the same as unsecured credit cards for making in-store or online purchases. For instance, a secured MasterCard will be accepted at any location that accepts MasterCard credit cards.

Milestone® Mastercard® Review

at Milestone Mastercard®'ssecure website

BAD CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • Greater access to credit than before - $700 credit limit
  • Get a Mastercard accepted online, in store and in app
  • Account history is reported to the three major credit bureaus in the U.S.
  • $0 liability* for unauthorized use
  • Access your account online or from your mobile device 24/7
  • *Fraud protection provided by Mastercard Zero Liability Protection. If approved, you'll receive the Mastercard Guide to Benefits that details the complete terms with your card.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See terms
See terms
Fair/Good
PREMIER Bankcard® Mastercard® Credit Card Review

at PREMIER Bankcard®'ssecure website

BAD CREDIT RATING
★★★★★
4.9
OVERALL RATING
  • PREMIER Bankcard credit cards are for building credit.
  • Start building credit by keeping your balance low and paying all your bills on time each month.
  • When you need assistance our award-winning US-based Customer Service agents are there to help.
  • Credit Limit Increase Eligible after 12 months of consistent responsible account management.
  • We report monthly to the Consumer Reporting Agencies to help you build your credit.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See Provider Website
See Provider Website
Fair/Poor
Secured Chime Credit Builder Visa® Credit Card Review

at the issuer'ssecure website

BAD CREDIT RATING
★★★★★
4.8
OVERALL RATING
  • No credit check to apply
  • Adjustable credit limit based on what you transfer from your Chime Checking account to the secured deposit account
  • No interest* or annual fees
  • Chime Checking Account and qualifying direct deposit of $200 or more required to apply. See official application, terms, and details link below.
  • The secured Chime Credit Builder Visa® Card is issued by The Bankcorp Bank, N.A. or Stride Bank, N.A., Members FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted.
  • *Out-of-network ATM withdrawal and OTC advance fees may apply. View The Bancorp agreement or Stride agreement for details; see back of card for issuer.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
N/A
$0
None

+See More Cards for Bad Credit

Card Options for No or Limited Credit

One common reason for denying credit card applications is the applicant’s lack of a well-established credit history. Without enough in your credit report, it’s difficult for issuers to determine your potential credit risk. To eliminate this hurdle, you can apply for a credit card designed for those with no or limited credit.

Secured Chime Credit Builder Visa® Credit Card Review

at the issuer'ssecure website

NO/LIMITED CREDIT RATING
★★★★★
4.7
OVERALL RATING
  • No credit check to apply
  • Adjustable credit limit based on what you transfer from your Chime Checking account to the secured deposit account
  • No interest* or annual fees
  • Chime Checking Account and qualifying direct deposit of $200 or more required to apply. See official application, terms, and details link below.
  • The secured Chime Credit Builder Visa® Card is issued by The Bankcorp Bank, N.A. or Stride Bank, N.A., Members FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa credit cards are accepted.
  • *Out-of-network ATM withdrawal and OTC advance fees may apply. View The Bancorp agreement or Stride agreement for details; see back of card for issuer.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
N/A
$0
None
NO/LIMITED CREDIT RATING
★★★★★
4.7
OVERALL RATING
  • No annual or hidden fees. See if you're approved in seconds
  • Be automatically considered for a higher credit line in as little as 6 months
  • Help build your credit through responsible use of a card like this
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
  • Monitor your credit score with CreditWise from Capital One. It's free for everyone
  • Get access to your account 24 hours a day, 7 days a week with online banking from your desktop or smartphone, with Capital One's mobile app
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
29.99% (Variable)
$0
Average, Fair, Limited
NO/LIMITED CREDIT RATING
★★★★★
4.7
OVERALL RATING
  • Earn unlimited 1.5% cash back on every purchase, every day
  • Early Spend Bonus: Earn $50 when you spend $100 in the first three months
  • Earn 10% cash back on purchases made through Uber & Uber Eats, plus complimentary Uber One membership statement credits through 11/14/2024
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
  • Enjoy no annual fee, foreign transaction fees, or hidden fees
  • Lock your card in the Capital One Mobile app if it's misplaced, lost or stolen
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
19.99% - 29.99% (Variable)
$0
Average, Fair, Limited

+See More Cards for Limited Credit

The Right Credit Card for You is Out There

Credit cards are all but a necessity in today’s world, which can be a problem for those struggling with their credit. But in the modern era, the range of credit cards is much more abundant than it has been in the past. From the top-ranking credit scores all the way to the lower tier scores, there is likely a credit card designed to meet your needs. If you happen to be in one of those lower tiers, you may just have to dig a little deeper to find the right card for you. That credit card may be from Credit One Bank — or it may not. Either way, be sure to use your new card responsibly, including paying your bill in full each month, to improve your overall credit.

Advertiser Disclosure

CardRates.com is a free online resource that offers valuable content and comparison services to users. To keep this resource 100% free, we receive compensation for referrals for many of the offers listed on the site. Along with key review factors, this compensation may impact how and where products appear across CardRates.com (including, for example, the order in which they appear). CardRates.com does not include the entire universe of available offers. Editorial opinions expressed on the site are strictly our own and are not provided, endorsed, or approved by advertisers.