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2 Quick Ways to Check Your Chase Credit Card Application Status (Online & Phone)

Check Your Chase Credit Card Application Status

credit card advice

Mike Randall
By: Mike Randall
Updated: October 30, 2019
Advertiser Disclosure

With all of the credit card choices offered by Chase, it’s no wonder they are one of the largest issuers of business and personal credit cards in the country. The family of popular Chase cards includes Chase Freedom, Chase Slate, and the prestigious Chase Sapphire card in both Preferred and Reserve versions. Of course, there are also many co-branded and specialty reward cards issued by Chase.

If you’ve applied for a Chase credit card online, approval is usually instantaneous. However, there are some cases in which applicants may not hear back right away. Keep reading to learn about a couple of quick ways to check your Chase credit card application status.

Online | Phone | Reconsideration Line + Alternatives

1. Login Online to the Account You Created When Applying

Although Chase, surprisingly, does not have a specific online credit card application status feature, there are still ways that you can check your status. If you applied online, then part of the application process involved setting up an account and password. Begin by logging into your account.

Once logged in, click on the Customer Center tab to the right of the screen. This will bring up an Account Services window, and, toward the right side, you will see a category for Open a New Account. In this category is a recently added selection called Check My Application(s) Status. No, they certainly don’t make it easy. However, clicking on this link should let you see the approval status of your credit card application.

Another way to check your status online is to send a secure email message asking about the standing of your application. To do this, go to the Contact Us page of the Chase website. Next, click on the Credit Cards link, and select the Send a Secure Email option. You will then be asked to enter your User ID and Password. Once logged in, you can send a message inquiry and expect a response to your inquiry within minutes.

2. Call the Automated Application Status Phone Number

Chase does have an automated system that allows you to check the status of your application over the phone. There are different numbers to call depending on whether you’ve applied for a personal or a business credit card from Chase. That said, you can also call the Chase main phone number, and the menu system will direct you to the right place.

Chase personal cards: 1-800-432-3117
Chase business cards: 1-888-269-8690

The menu sequence for the personal and business card numbers is 1, 3, 1, after which you’ll be asked to enter your Social Security number. Once authenticated, an automated message will tell you the status of your credit card application.

Try the Reconsideration Line for Denied Applications

If you find that your application for a Chase credit card has been denied, you have the option of asking for a reconsideration of your application — essentially an analysis and review of why they turned you down. A special phone line has been set up for this reconsideration process and is staffed by credit analysts who can review your application on the spot. The number to call to speak to a live credit analyst about your personal credit card is 1-888-270-2127.

In preparation for speaking with a credit analyst to get your application reviewed, consider some of the possible reasons why Chase may have denied it. Among these might be Chase’s “5/24” rule for personal credit cards. This well-known restriction that prohibits people with more than five credit cards opened in the past 24 months from being approved for most Chase cards. You can still try the reconsideration process, and maybe ask the analyst if there’s a different card you can get.

If you’ve been denied for a business credit card, the reason may be more specific, such as revenue earned, tax filing status or something similar. If this is the case, be sure to have all applicable documentation for your business available when you call. Also, be prepared to fax any requested documents to the analyst.

If your application for a Chase credit card is still denied, there are other alternatives, depending on your credit score and history.

Good Credit (700+) | Fair Credit (650-699) | Bad Credit ( | No/Limited Credit

Credit Card Alternatives for Good Credit (FICO Score 700+)

Having a FICO credit score of 700 or higher puts you in the category of folks with good credit. That means you have plenty of options in finding the card that fits your individual needs. From bonus cash back rewards to low APR rates to frequent flyer miles, it’s great to have choices. Here are some of the excellent alternatives we’ve found for people with good credit.

Discover it® Cash Back Review

at Discover Card'ssecure website

GOOD CREDIT RATING

★★★★★
4.9

OVERALL RATING

4.9/5.0
  • INTRO OFFER: Unlimited Cashback Match – only from Discover. Discover will automatically match all the cash back you’ve earned at the end of your first year! There’s no minimum spending or maximum rewards. You could turn $150 cash back into $300.
  • Earn 5% cash back on everyday purchases at different places each quarter like Amazon.com, grocery stores, restaurants, gas stations and when you pay using PayPal, up to the quarterly maximum when you activate.
  • Plus, earn unlimited 1% cash back on all other purchases - automatically.
  • Redeem cash back in any amount, any time. Rewards never expire.
  • Use your rewards at Amazon.com checkout.
  • #1 Most Trusted Credit Card according to Investor’s Business Daily.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 14 months
0% for 14 months
11.99% - 22.99% Variable APR
$0
Good/Excellent

GOOD CREDIT RATING

★★★★★
4.8

OVERALL RATING

4.8/5.0
  • Enjoy a one-time bonus of 60,000 miles once you spend $3,000 on purchases within 3 months from account opening, equal to $600 in travel
  • Earn unlimited 2X miles on every purchase, every day
  • Miles won't expire for the life of the account and there's no limit to how many you can earn
  • Receive up to $100 application fee credit for Global Entry or TSA Pre✔®
  • Redeem on travel—including flights, vacation rentals, car rentals and more. Plus transfer your miles to over 15+ travel loyalty programs
  • No foreign transaction fees
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
17.24% - 24.49% (Variable)
$95
Excellent, Good
Wells Fargo Active Cash℠ Card Review

at the issuer'ssecure website

GOOD CREDIT RATING

★★★★★
4.8

OVERALL RATING

4.8/5.0
  • New! Earn a $200 cash rewards bonus after spending $1,000 on purchases in the first 3 months
  • Earn unlimited 2% cash rewards on purchases
  • 0% intro APR for 15 months from account opening on purchases and qualifying balance transfers, then a 14.99% to 24.99% variable APR; balance transfers made within 120 days qualify for the intro rate and fee of 3% then a BT fee of up to 5%, min: $5
  • $0 annual fee
  • No category restrictions or sign ups and cash rewards don't expire as long as your account remains open
  • Enjoy a premium collection of benefits at a selection of the world's most intriguing and prestigious hotel properties with Visa Signature Concierge
  • Get up to $600 protection on your cell phone (subject to $25 deductible) against covered damage or theft when you pay your monthly cellular telephone bill with your Wells Fargo Active Cash℠ Card
  • Select "Apply Now" to learn more about the product features, terms and conditions
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% intro APR 15 months from account opening
0% intro APR 15 months from account opening
14.99%-24.99% Variable APR
$0
Good/Excellent

+See more cards for “good credit”

Credit Card Alternatives for Fair Credit (FICO Score 650 – 699)

While not a terrible score, this puts some limitations on the type of credit cards you can qualify for. Generally, this could mean a slightly higher APR or a lower credit limit. However, there are still plenty of great card alternatives with great benefits, such as no annual fee and unlimited cash back rewards. Here are some great choices.

FAIR CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • Pay no annual fee
  • Be automatically considered for a higher credit line in as little as 6 months
  • Fraud coverage if your card is lost or stolen
  • Use online banking to access your account, even from your smartphone, with our mobile app
  • Check out quickly and securely with a contactless card, without touching a terminal or handing your card to a cashier. Just hover your card over a contactless reader, wait for the confirmation, and you're all set
  • Pay by check, online or at a local branch, all with no fee - and pick the monthly due date that works best for you
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$0
Average, Fair, Limited

FAIR CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.5/5.0
  • Earn unlimited 1.5% cash back on every purchase, every day
  • Earn cash rewards without signing up for rotating categories
  • Be automatically considered for a higher credit line in as little as 6 months
  • Monitor your credit profile with the CreditWise® app, free for everyone
  • $0 fraud liability if your card is ever lost or stolen
  • No limit to how much cash back you can earn, and cash back doesn't expire for the life of the account
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$39
Average, Fair, Limited
Surge Mastercard® Review

at Celtic Bank'ssecure website

FAIR CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.1/5.0
  • All credit types welcome to apply!
  • Free access to your Vantage 3.0 score From TransUnion* (When you sign up for e-statements)
  • Initial Credit Limit of $300 – $1,000* (subject to available credit)
  • Monthly reporting to the three major credit bureaus
  • See if you’re Pre-Qualified without impacting your credit score
  • Fast and easy application process; results in seconds
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
See website for Details
N/A
24.99% – 29.99% (Variable)
See website for Details
Bad, Poor Credit

+ See more cards for “fair credit”

Credit Card Alternatives for Bad Credit (

Even if your credit score happens to be below 650, putting you in the category indicating bad credit, there are still plenty of choices out there for you. In fact, among the features of credit cards available for those with bad credit, you’ll find many with no annual fees, competitive APRs, cash back rewards and more. Here are some that we highly recommend.

Surge Mastercard® Review

at Celtic Bank'ssecure website

BAD CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.1/5.0
  • All credit types welcome to apply!
  • Free access to your Vantage 3.0 score From TransUnion* (When you sign up for e-statements)
  • Initial Credit Limit of $300 – $1,000* (subject to available credit)
  • Monthly reporting to the three major credit bureaus
  • See if you’re Pre-Qualified without impacting your credit score
  • Fast and easy application process; results in seconds
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
See website for Details
N/A
24.99% – 29.99% (Variable)
See website for Details
Bad, Poor Credit

BAD CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • No annual or hidden fees. See if you're approved in seconds
  • Building your credit? Using the Capital One Secured card responsibly could help
  • Put down a refundable security deposit starting at $49 to get a $200 initial credit line
  • You could earn back your security deposit as a statement credit when you use your card responsibly, like making payments on time
  • Be automatically considered for a higher credit line in as little as 6 months with no additional deposit needed
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$0
Limited, Bad
PayPal Prepaid Mastercard® Review

at Netspend'ssecure website

BAD CREDIT RATING

★★★★★
4.5

OVERALL RATING

3.6/5.0
  • Move money from your PayPal account to fund your prepaid card account.
  • Earn cash back and personalized offers, just for using your card.
  • With Direct Deposit, you can get paid faster than a paper check.
  • Card issued by The Bancorp Bank, Member FDIC. Card may be used everywhere Debit Mastercard is accepted.
  • Click PayPal Prepaid Mastercard® for additional features & program details, and to request a Card.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
N/A
Variable Monthly Fee
Not applicable

+ See more cards for “bad credit”

Credit Card Alternatives for No or Limited Credit

If you’re someone with a limited credit history and no FICO score, you can still qualify for a credit card to help you start building credit. Many of these cards have no annual fee, offer reward points, and have all the flexibility of other high-quality credit cards. Take a look at some of the credit card choices we recommend for those with limited or no credit.

NO/LIMITED CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.5/5.0
  • Earn unlimited 1.5% cash back on every purchase, every day
  • Earn cash rewards without signing up for rotating categories
  • Be automatically considered for a higher credit line in as little as 6 months
  • Monitor your credit profile with the CreditWise® app, free for everyone
  • $0 fraud liability if your card is ever lost or stolen
  • No limit to how much cash back you can earn, and cash back doesn't expire for the life of the account
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$39
Average, Fair, Limited

NO/LIMITED CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • Pay no annual fee
  • Be automatically considered for a higher credit line in as little as 6 months
  • Fraud coverage if your card is lost or stolen
  • Use online banking to access your account, even from your smartphone, with our mobile app
  • Check out quickly and securely with a contactless card, without touching a terminal or handing your card to a cashier. Just hover your card over a contactless reader, wait for the confirmation, and you're all set
  • Pay by check, online or at a local branch, all with no fee - and pick the monthly due date that works best for you
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$0
Average, Fair, Limited
Discover it® Student Cash Back Review

at Discover Card'ssecure website

NO/LIMITED CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.5/5.0
  • INTRO OFFER: Unlimited Cashback Match – only from Discover. Discover will automatically match all the cash back you’ve earned at the end of your first year! So you could turn $50 cash back into $100. Or turn $100 into $200. There’s no minimum spending or maximum rewards. Just a dollar-for-dollar match.
  • Earn 5% cash back on everyday purchases at different places each quarter like Amazon.com, grocery stores, restaurants, gas stations and when you pay using PayPal, up to the quarterly maximum when you activate. Plus, earn unlimited 1% cash back on all other purchases – automatically.
  • Good Grades Rewards: $20 statement credit each school year your GPA is 3.0 or higher for up to the next 5 years.
  • Earn rewards while building your credit history that can help you after graduation. And, get your free Credit Scorecard that includes your FICO® Credit Score and important details that help make up your score.
  • No annual fee. No late fee on first late payment. No APR change for paying late.
  • Refer-a-Friend: Once you become a Discover it® Student cardmember, you can earn a statement credit each time you refer a friend and they’re approved. Over half a million students got Discover Cards from their friends' recommendations.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 6 months
10.99% for 6 months
12.99% - 21.99% Variable APR
$0
Fair/New to Credit

+ See more cards for “no/limited credit”

The Right Card for You is Out There

No matter what your credit score and credit history are, there’s a credit card to meet your individual needs. If that happens to be a Chase credit card, there are plenty of excellent choices available. And now you know just how to check your application status, whether online or over the phone. But if you’re turned down for a Chase card, don’t fret — there are plenty of great credit cards out there!

Advertiser Disclosure

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