The Ultimate Guide to Credit Cards
Friday, December 2, 2022

Surge® Platinum Mastercard® Reviews

Surge Mastercard Reviews

credit card advice

Eric Bank

Written by: Eric Bank

Eric Bank

Eric Bank has been covering business and financial topics since 1985, specializing in taking complex subject matters and explaining them in simple terms for consumer audiences. In addition to his work on CardRates.com, Eric has appeared regularly on Credible.com, eHow, WiseBread, The Nest, Get.com, Zacks, Chron and dozens of other outlets. A former software engineer, Eric holds an M.B.A. from New York University and an M.S. in finance from DePaul University.

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Edited by: Lillian Guevara-Castro

Lillian Guevara-Castro

Lillian brings more than 30 years of editing and journalism experience. She has written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times, and she previously served as an adjunct instructor at the University of Florida. Today, she edits all CardRates content for clarity, accuracy, and reader engagement.

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Reviewed by: Ashley Dull

Ashley Dull

With more than a decade of experience as a content manager and marketer, Ashley has specialized in finance coverage since 2015. She has worked closely with the world’s largest banks and financial institutions, up-and-coming fintech companies, and press and news outlets to curate comprehensive content and media campaigns. Her credit card commentary is featured on national media outlets that include CNBC, MarketWatch, Investopedia, and Reader's Digest, among others.

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Advertiser Disclosure

Surge Mastercard reviews across the web are mixed. The issuer offers the card in secured and unsecured versions for consumers with a limited or poor credit history. 

While the unsecured version is a reasonable choice thanks to its generous credit limit, the secured credit card is the real standout. It offers cash back rewards and a fairly low APR to anyone willing to make a deposit at account opening.

Surge® Platinum Mastercard® Reviews Around the Web

These Surge credit card review excerpts represent a cross-section of professional and consumer opinions.

Trustpilot

Trustpilot is one of the oldest and most respected review sites. Open to all, it publishes reviews chronologically without moderation. The site encourages constructive feedback and fights fake reviews.

Trustpilot’s Surge Mastercard review gives it an excellent rating of 4.9 out of 5. It states: 

“A highly rated financial services company, Continental Finance Company is one of America’s leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Surge Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.”

Credit card review comments about Surge’s customer service are particularly favorable.

“I called for personal assistance. It was a little time consuming but, I finally reached an operator who was very kind and listened to my issue. The operator was very professional and was able to correct the issue at hand quickly and efficiently. I was happy to talk with her. Thank you Surge card.”

A few reviewers complained about the time it takes for payments to post:

“You make a payment and it takes over a week for your payment to post. Yet it’s immediately deducted from your checking account. Aren’t we living in a “real-time” tech world. Why does it take them so long to post your payment ????”

Surge seems to respond to every comment, good or bad, with a thank-you note or an offer to work out the problem.

BadCredit.org

BadCredit.org publishes independent reviews from credit experts. Editorial opinions expressed on the site are strictly its own, and advertisers do not provide or endorse them.

The site gives the Surge® Platinum Mastercard® credit card a 4.7 rating out of 5. It likes the card’s no-nonsense features but balks at high costs:

“For those willing to overlook the high rates and fees (or who have no lower-cost choices), the Surge Mastercard® can be an effective way to rebuild your payment history, improve your credit utilization rate, and start treating your bad-credit ills. Once you’ve raised your credit score enough to eliminate the stigma, however, you should strongly consider trading in your Surge Mastercard® for a more affordable alternative.”

Experian

Experian is a credit bureau, one of the industry’s Big Three. It employs 20,000 people in 44 countries who gather, analyze, and process data and is a major consumer credit report provider. 

One of the company’s priorities is to educate consumers about credit and finance. Its review of the Surge Mastercard credit card states:

“The Surge Mastercard® can help you achieve your goal of building or rebuilding your credit history, but the cost of having the card may not be worth it versus other cards that can do the same. For starters, the card charges an annual fee… While an annual fee on a credit card for bad credit isn’t unusual, this one is a bit steep, and there are plenty of other options that charge no annual fee at all.”

MyFICO.com

FICO is the leading system for scoring consumer credit. It licenses its various products to creditors, credit bureaus, and other interested parties. Consumers can subscribe to its myFICO plan and receive credit scores, reports, and alerts from each major credit bureau. Note that you can receive a free credit report from each major bureau through AnnualCreditReport.com.

MyFICO sponsors a lively forum covering a wide range of topics. Here are two forum comments regarding the Surge® Platinum Mastercard®:

“I have this card, had it for about six months or so, [the] spending limit was $750 no annual or starting fee for me and jut received a credit limit increase on it about a week and half ago for $300 bringing my limit to $1,050. My scores were low then but I haven o problem with them or this card.”

“Not sure why so [many] high fees. I am sending that [preapproval] email to my trash bin.”

The consensus among multiple reviewers is that the Surge® Platinum Mastercard® is an average card for bad credit but with higher-than-average costs. Approach with caution, as this is not the best credit card for subprime consumers.

The reviews for the secured card are more favorable. In the words of Toby Sembower, founder of CardRates.com, the Surge® Platinum Secured Mastercard® is:

“An extremely popular choice for those with limited credit history, this card comes with attractive introductory rates, fees, and cardholder perks. It’s a must-have in your credit-building arsenal.”

How Do I Apply For a Surge Mastercard?

You can apply for a Surge Mastercard online, by phone, or by responding to an acceptance certificate that you received in the mail. 

Surge® Platinum Mastercard® Review

at Celtic Bank’ssecure website

UNSECURED RATING

★★★★★

4.7

OVERALL RATING

  • Up to $1,000 credit limit doubles up to $2,000! (Simply make your first 6 monthly minimum payments on time)
  • All credit types welcome to apply!
  • Free access to your Vantage 3.0 score From Experian* (When you sign up for e-statements)
  • Initial Credit Limit of $300 – $1,000* (subject to available credit)
  • Monthly reporting to the three major credit bureaus
  • See if you’re Pre-Qualified without impacting your credit score
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
See website for Details
See website for Details
24.99% – 29.99% (Variable)
See website for Details
See website for Details*

Celtic Bank’s Surge® Platinum Mastercard® defends you from bogus charges with Mastercard Zero Liability Protection. You can access its mobile app to view statements, check due dates, pay bills, and verify direct deposits. 

The unsecured credit card provides free Experian VantageScore tracking. Your annual fee may be lower in the first year, and the card may waive the monthly maintenance fee that begins in the second year of ownership. 

You can avoid the premium card fee by selecting the standard design. Some cardowners qualify for no foreign transaction fees. You can get a cash advance at the purchase interest rate plus a fee. 

Surge® Platinum Secured Mastercard® Review

at Celtic Bank’ssecure website

SECURED RATING

★★★★★

4.6

OVERALL RATING

  • Initial refundable deposit of $300 becomes your credit limit
  • 1% Cash Back rewards on every purchase
  • Free access to your Vantage 3.0 Score from Experian (When you sign up for e-statements)
  • Monthly reporting to the three major credit bureaus
  • Fast and easy application process; results in seconds
  • Use your card at locations everywhere Mastercard is accepted
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
19.99% Variable
$69
All Credit Types Welcome to Apply

Surge® Platinum Secured Mastercard® provides a modest cash back rate on eligible purchases. You may increase your initial credit limit by adding to your security deposit. Because it is a secured card, your deposit (minus the annual fee) equals your credit line.

The secured credit card does not charge setup or monthly maintenance fees, and its annual fee is moderate. The card’s purchase and cash advance APR is lower than that of the unsecured card. The secured card charges a cash advance APR that compares favorably with the interest rate you’ll pay for a personal loan. 

Prequalifying

You can see whether you prequalify for either card before you officially apply. The issuer does not perform a hard credit check during prequalification but will do so when you officially apply.

The prequalification form takes only a minute to complete. You must supply the following information:

  • Name
  • Address
  • Date of birth
  • Social Security Number
  • Total monthly income
  • Primary source of monthly income
  • Phone number
  • Whether you own an active checking account or debit card
  • Whether you intend to use the card for cash advances
  • Whether you’ll want an additional card
  • Certification that you are a US resident at least 18 years of age (19 in Alabama)

Prequalification does not guarantee final account approval, and you must submit a complete application for any prequalified offers. 

Once preapproved, you can establish a Surge credit card login ID and password. You can use the Surge credit card login if you decide to wait to apply. 

Normally, your application will receive an immediate decision, although the process may drag out for up to 30 days if the issuer requires additional information. You can e-sign the credit agreement online once you receive approval. 

You must submit your security deposit before using the Surge® Platinum Secured Mastercard®.

Does the Surge Credit Card Give Credit Limit Increases?

One of the best features of the Surge® Platinum Mastercard® is its Double Your Credit Limit feature. The issuer will double your initial credit limit (between $300 and $1,000) to a maximum of $2,000 when you make at least your minimum credit card payment on time for six consecutive months following account opening. 

If you’d like additional credit limit increases, the issuer suggests you:

  • Continue to pay your bill on time
  • Try to pay the entire balance each month
  • Do not use your total credit limit
  • Report any changes to your income
  • Pay down your current debts

Surge does a hard credit check when deciding whether to approve your request for a credit limit increase. If you own a Surge® Platinum Secured Mastercard®, you can increase your credit limit by adding to your security deposit.

What Is the Maximum Credit Limit on the Surge Mastercard?

You can get a credit line of up to $2,000 on the unsecured version of the Surge® Platinum Mastercard®. This amount is about the same available to personal loan borrowers with bad credit. 

Whether the issuer will reward creditworthy behavior with an unsolicited credit increase is unclear. 

How Long Does It Take to Get a Surge Mastercard?

The issuer will mail the card within three business days after you sign the credit agreement. Unlike a gift card, you must activate a credit card (online or by phone) before using it. Surge will cancel the agreement if you don’t activate the card within 30 days of receipt.

Does Surge Mastercard Have an App?

Yes, you can download the Surge Mobile App from Apple or Google. The app allows you to manage your credit card account from any mobile device, letting you:

  • Make a credit card payment
  • Receive online statements 
  • View recent transactions
  • View previous statements
  • View payment history
  • View your balance and other important credit information

You can perform the same actions on the Surge website.

Is Surge a Legitimate Credit Card?

Yes, Surge is a legitimate credit card from Celtic Bank. Continental Finance, which markets and services the credit card, has an A+ rating from the Better Business Bureau and services several other popular subprime credit cards, including:

Most of these cards share a similar cost structure that includes relatively high APRs, annual fees, setup fees, monthly maintenance fees, and initial credit limits of between $300 and $750. 

Continental Finance, founded in 2005, specializes in credit products for consumers with bad or limited credit. The company garners a mix of positive and negative customer reviews. It offers customers online educational resources on a handful of credit topics.

How Do I Cancel My Surge Credit Card?

You can close your Surge credit card account by calling 866 449-4514 or by writing to the address on your monthly credit card statement. 

Pay off any remaining balance before closing the account to avoid additional interest charges. Also, redeem any outstanding cash back rewards before canceling the Surge® Platinum Secured Mastercard®.

Canceling a card does not remove the account from your credit reports, where it remains for 10 years. But it can hurt your score by reducing the average age of your credit accounts and the amount of credit you have available to you. 

Nevertheless, it makes sense to cancel this card if you no longer use it so that you don’t have to pay the annual and monthly maintenance fees. When you cancel the secured version, the issuer will refund your security deposit after ensuring payment of all balances and fees. 

Surge Mastercard Gets Generally Mixed Reviews

On the plus side, Surge® Platinum Mastercard® receives praise for helping creditworthy cardholders build credit and double their spending limits. But the card’s costs trigger scathing comments. Whether it’s the best credit card for building credit is up to you.

The Surge® Platinum Secured Mastercard® doesn’t have many customer reviews because it hasn’t been around as long as the unsecured version. Credit card review websites generally give the card good marks, primarily for its lower cost and fast approval. 

If you are interested in building credit and want a Surge card, the secured version is the better choice.

Advertiser Disclosure

CardRates.com is a free online resource that offers valuable content and comparison services to users. To keep this resource 100% free, we receive compensation for referrals for many of the offers listed on the site. Along with key review factors, this compensation may impact how and where products appear across CardRates.com (including, for example, the order in which they appear). CardRates.com does not include the entire universe of available offers. Editorial opinions expressed on the site are strictly our own and are not provided, endorsed, or approved by advertisers.