The Ultimate Guide to Credit Cards
Monday, June 27, 2022

Credit One Bank Reviews and Top Credit Card Offers

Credit One Bank Reviews

credit card advice

Brittney Mayer

Written by: Brittney Mayer

Brittney Mayer

Brittney is a Credit Strategist and Finance Expert who has spent years honing her knowledge of the credit industry both personally and professionally. Brittney applies her more than a decade of research experience to crafting in-depth consumer guides designed to help CardRates readers make better, more informed financial decisions.

Edited by: Lillian Guevara-Castro

Lillian Guevara-Castro

Lillian brings more than 30 years of editing and journalism experience. She has written and edited for major news organizations, including The Atlanta Journal-Constitution and the New York Times, and she previously served as an adjunct instructor at the University of Florida. Today, she edits all CardRates content for clarity, accuracy, and reader engagement.

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Advertiser Disclosure

In the marketing world, mimicking another company’s logo can certainly cause confusion. Similar company logos can sometimes cause consumer confusion — take Credit One and Capital One’s swoosh-inspired designs, for example. 

But although these credit card issuers have similar logos, each has made its own distinct credit card contributions. Capital One may be the bigger name, but Credit One has also risen to become one of the largest credit card issuers in the US.

We’ll take a look at some of Credit One’s card offerings below and dive into some of the Credit One Bank reviews that can be found online. If you don’t think Credit One cards are the right fit for you, we’ll also explore a few alternate cards.

Our Take | Other Reviews | Top 3 Alternatives

Our Take: Credit-Building Visa Cards With Cash Back Rewards

At a glance, the Credit One line of credit cards is similar to a variety of other basic rewards cards. Qualifying applicants can receive cash back on eligible purchases and rebuild their credit scores while they earn.

The caveat here, however, is the “qualifying” part. Credit One has more than a dozen cards, including cash back credit cards, each with its own set of approval requirements and rewards structures.

For example, the bank offers several different cash back rewards programs. You may qualify for a Credit One Visa with 1% cash back on all eligible purchases while other cards limit rewards to purchases in specific categories, like gas and grocery purchases.

You may also qualify for a secured card or an unsecured card with no rewards. Its secured credit card requires a security deposit for approval. You can see which Credit One credit cards you qualify for by filling out the pre-qualification form, which is the first stage of the Credit One application process.

Credit One Prequalification Form
You can prequalify for a card on the issuer’s website without hurting your credit score.

In addition to your rewards varying with your credit score, so, too, will the size of your interest rate and annual fee. Interest rates range widely and vary with the prime rate.

The most qualified applicants may be offered a Credit One card with no annual fee, but applicants at the other end of the credit score range may need to pay an annual fee of up to $99. After the first year, the fee is broken into 12 monthly payments made throughout the year. Check your individual cardholder agreement for exact terms.

Whether your card comes with a new purchase grace period will also vary by card offer. The grace period is the time spanning from when a purchase is posted to when that bill is due, and most credit cards will not charge you interest if you pay off all of your purchases before the end of the grace period (i.e., your billing due date). Credit One cards without a grace period will start charging interest as soon as your purchase posts.

Because there is so much variation in the credit card company’s offerings, the quality of your Credit One credit card will depend entirely on which offer you get. If you’re one of the well-qualified applicants who obtain a card with no annual fee that can earn rewards on anything, then you may have found a solid card option for rebuilding credit.

For other applicants, the potentially high fees and lack of a grace period may be a dealbreaker.

Other Reviews From Across the Web

As you may expect from a credit card issuer with so many variations to its cards, the reviews on Credit One from across the web are also a mixed bag. Some users are content with their choice of credit-building cards, with particular emphasis being placed on how quickly some cardholders received credit limit increases.

This card does what it promises to do, promptly. If you’re rebuilding your credit, this is your big chance. I got this card with a $400 CL. An annual fee of $75 came out immediately after activating the card, which left me with a $325 spending limit. I used some of the funds and paid the balance in full before the due date. In one month, I got an email stating they’ve raised my CL by $200. Yes, one month. I was so excited. — a WalletHub Reviewer

At the same time, many reviewers complain about Credit One’s customer service, billing systems, and online services. Many cardholders report that the website and mobile app frequently have issues, making it difficult to make online payments,

The card itself is fine, but customer service & paying your bill is a nightmare. The phone options seem to be different for some users, I cannot get a person on the line at all, there is NO ‘speak to a customer service rep’ option, and there is NO phone pay option unless you are willing to pay the $9.95 ‘Express Pay’ fee. You cannot pay by phone as a regular payment, regular payments can only be done online. HOWEVER, their website seems to be down more than it’s up, and there is no way to contact anyone about it. Currently, their site has been down for over a week, but my payment (and, judging from the hundreds of online complaints, everybody’s else’s payment) is due tomorrow, and I cannot make it simply because Credit One has not provided any way to do so. Now I (and how many others…?) will be hit with a late fee because of Credit One’s inability to provide a working website. — a Credit Karma Reviewer

Making matters more frustrating for many, reviewers indicated that mailing payments aren’t always a sure bet, either, even when sent well before the due date.

I’ve had a $0 balance for about a year. They started adding 1/12th of my yearly device fee onto my monthly statement. I pay it. This month, I sent my $8.33 check out on the 11th, for a due date on the 23rd. They didn’t cash it, and added a late fee. It may be plausible to be late if my check went out a couple days before the due date, but not 11 or 12 days. It is incredibly hard to get someone on the phone, and the customer service is terrible. I’m closing my account as soon as they remove the charges, as promised. This company is garbage, and they prey on people. Beware. — a Consumer Affairs Reviewer

So, as with the actual card you get from Credit One bank, the experience you have with the company’s customer service and billing systems may also vary widely. For those who don’t run into these common problems, the card seems to offer a solid way to build credit and earn rewards. For everyone else, it may not be the best option.

Top 3 Alternatives For Bad Credit

Given the variations in offers from Credit One, your credit score may not qualify you for a card with low rates, a grace period, or rewards. In this case, your best bet for a quality credit-building card may be to explore other credit card options for bad credit. With a little research, you can likely find a wide variety of credit cards with flexible credit requirements, including some that charge no annual fee regardless of your credit score.

Your main options with poor credit will be store cards — which are often restricted to store-branded purchases — secured credit cards (which require a deposit), or unsecured subprime cards, which may charge higher fees. You can compare your options to find the best card for you, starting with our expert-rated picks.

PREMIER Bankcard® Mastercard® Credit Card Review

at PREMIER Bankcard®'ssecure website

BAD CREDIT RATING

★★★★★
4.7

OVERALL RATING

  • Don’t let a low FICO score stop you from applying – we approve applications others may not.
  • You don’t need good credit to apply.
  • Just complete the short application and find out in 60 seconds if you’re approved.
  • When you need assistance our award-winning US-based Customer Service agents are there to help.
  • FICO scores are used to represent the creditworthiness of a person and may be one indicator to the credit type you are eligible for. However, credit score alone does not guarantee or imply approval for any PREMIER Bankcard® product.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See Issuer Website
See Issuer Website
Fair/Poor
PREMIER Bankcard® Grey Credit Card Review

at PREMIER Bankcard®'ssecure website

BAD CREDIT RATING

★★★★★
4.7

OVERALL RATING

  • You don’t need good credit to apply.
  • We help people with bad credit, every day.
  • Just complete the short application and find out in 60 seconds if you’re approved.
  • You can build* or rebuild your credit: apply for a PREMIER Bankcard credit card, keep your balance low, and pay all your monthly bills on time.
  • Don’t let a low FICO score stop you from applying – we approve applications others may not.
  • FICO scores are used to represent the creditworthiness of a person and may be one indicator to the credit type you are eligible for. However, credit score alone does not guarantee or imply approval for any PREMIER Bankcard® product.
  • *Build credit by keeping your balance low and paying all your bills on time every month.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See Issuer Website
See Issuer Website
Fair/Poor

BAD CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • No annual or hidden fees, and you can earn unlimited 1.5% cash back on every purchase, every day. See if you're approved in seconds
  • Put down a refundable $200 security deposit to get a $200 initial credit line
  • Building your credit? Using a card like this responsibly could help
  • Enjoy peace of mind with $0 Fraud Liability so that you won't be responsible for unauthorized charges
  • You could earn back your security deposit as a statement credit when you use your card responsibly, like making payments on time
  • Be automatically considered for a higher credit line in as little as 6 months with no additional deposit needed
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
26.99% (Variable)
$0
Limited, Bad

+See More Cards for Bad Credit

Customize Your Credit One Card With More Than 20 Designs

While we’re not supposed to judge something solely on its appearance, we do anyway. Despite similarities in their respective logos, Credit One and Capital One are not the same company. If you are trying to apply for one and not the other, read your application carefully to avoid confusion.

If you happen to have cards from both issuers in your wallet, the easiest way to differentiate may be to choose a distinctive card image for your Credit One card. You can choose from more than 20 card designs to customize your Credit One credit card and really make it stand out. But be advised that you may need to pay a fee for a custom card.

Advertiser Disclosure

CardRates.com is a free online resource that offers valuable content and comparison services to users. To keep this resource 100% free, we receive compensation for referrals for many of the offers listed on the site. Along with key review factors, this compensation may impact how and where products appear across CardRates.com (including, for example, the order in which they appear). CardRates.com does not include the entire universe of available offers. Editorial opinions expressed on the site are strictly our own and are not provided, endorsed, or approved by advertisers.