Zales Credit Card Review (2019)

Zales Credit Card Review

Store Credit Card

Brittney Mayer
By: Brittney Mayer
Posted: July 29, 2019
Opinions expressed here are ours alone, and are not provided, endorsed, or approved by any issuer. Site may be compensated through the issuer affiliate programs.

The first Zales Jewelers was founded by Morris Zale, William Zale, and Ben Lipshy in 1924. The trio built Zales into a viable chain with its remarkable credit plan that allowed customers to put a penny down and make weekly payments of $1. The company changed hands in 2014, when Signet Jewelers (owners of Kay Jewelers and Jared) purchased the Zale Corporation. Although Zales currently operates over 700 stores in the US, they began shuttering doors in early 2017.

Given the success of its initial credit plan, it makes sense that Zales has continued the financing tradition through its Zales Credit Card. But while the card's special financing can be handy to those who make the most of it, the deferred interest model and sky-high APR that come with the card can easily ruin any potential savings.

Zales Card Overall Rating: 1.7/5.0

Unlike the vast majority of store credit cards, the Zales Credit Card doesn't offer cardholders any purchase rewards. Instead, the card's main focus is special financing. So, given that the financing options available to Zales Credit Card users are the card's primary offering, you'd think that they would be, well, better.

Unfortunately, the financing deals are only really deals under the right circumstances. For example, if you need longer than 18 months to pay off your purchase, you won't receive the 0% APR offer, instead paying 9.99% APR for up to 36 months. And each time you use the 12- or 18-month financing options, you'll be charged a $9.95 transaction fee.

Zales Credit Card

  • APR: 29.99% as of Jul 2019
  • Annual Fee: $0
  • Rewards: Get special financing on qualifying purchases
★★ 1.7/5.0

And it gets worse from there. Unless you can completely pay off your entire purchase amount before the end of your promotional period — or you make even one late payment — you'll be charged interest on the entire purchase amount. And that 9.99% rate looks downright generous next to the 29.99% APR you'll be charged for regular and deferred interest.

Beyond the financing, cardholders do get a handful of other benefits, including free standard shipping for online orders and a $50 off birthday coupon. Cardholders can also receive exclusive coupons, jewelry inspection reminders, and 10% off repair services charged to their Zales Credit Card.

Approval Requirements & Application

Although store credit cards are often easier to obtain than open-loop cards, there is no evidence that the Zales Credit Card accepts bad-credit applicants. Instead, you'll likely need at least fair credit or better to qualify.

You can apply for a Zales Credit Card online through the link below, or while shopping at any Zales location.

Better Cards to Use at Zales

No matter what you're looking for in a credit card, the odds are fairly good you can find a better option than the Zales Credit Card, even for your Zales purchases. Even a basic rewards card will likely provide better savings, and a wide range of credit cards are available with 0% APR offers that can compete with the special financing offered by the card — without that dangerous deferred financing.

Cash Back

While few, if any, credit cards offer bonus rewards specifically on jewelry purchases, you can easily earn up to 2% cash back on your Zales purchases with a good unlimited cash back card. Even better, you can use the card to earn rewards anywhere, rather than being limited to a single merchant as you would be with the Zales Credit Card.

CASH BACK RATING

★★★★★

5.0

OVERALL RATING

5.0/5.0
  • New Offer! Double Cash Back: Earn 3% cash back on all purchases in your first year up to $20,000 spent. After that earn unlimited 1.5% cash back on all purchases.
  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 17.24-25.99%. Balance transfer fee is 3% of the amount transferred, $5 minimum
  • No minimum to redeem for cash back
  • Cash Back rewards do not expire as long as your account is open
  • Free credit score, updated weekly with Credit Journey℠
  • No annual fee
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% Intro APR on Purchases 15 months
0% Intro APR on Balance Transfers 15 months
17.24% - 25.99% Variable
$0
Good/Excellent

0% APR

If you have decent credit and want to finance a Zales purchase for 12 months or more, your best option is likely to obtain a credit card with an introductory 0% APR offer. Not only will you receive more than a year of 0% interest, but you can often do so with no annual fee. Plus, if you can't pay off your full balance before the end of the promotional period, no problem; you'll only be charged interest on the remaining balance, rather than the full purchase price.

0% INTRO APR RATING

★★★★★

4.9

OVERALL RATING

5.0/5.0
  • New Offer! Double Cash Back: Earn 3% cash back on all purchases in your first year up to $20,000 spent. After that earn unlimited 1.5% cash back on all purchases.
  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 17.24-25.99%. Balance transfer fee is 3% of the amount transferred, $5 minimum
  • No minimum to redeem for cash back
  • Cash Back rewards do not expire as long as your account is open
  • Free credit score, updated weekly with Credit Journey℠
  • No annual fee
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% Intro APR on Purchases 15 months
0% Intro APR on Balance Transfers 15 months
17.24% - 25.99% Variable
$0
Good/Excellent

Travel Rewards

What good is fine jewelry if you've no place to wear it? With a great travel rewards credit card, you can turn that big-budget broach or ritzy ring purchase into points or miles that can be used for free flights or hotel stays.

Discover it® Miles Review

at Discover Card'ssecure website

AIR MILES RATING

★★★★★

5.0

OVERALL RATING

4.8/5.0
  • UNLIMITED BONUS: Discover will match ALL the Miles you’ve earned at the end of your first year, automatically. For example, if you earn 35,000 Miles, you get 70,000 Miles. That’s $700 towards travel! The more you earn, the more you get.
  • Earn unlimited 1.5x Miles for every dollar spent on all purchases all with no annual fee.
  • No Blackout Dates. Simply pay for travel purchases like airlines, hotels, rental cars, and more with your Discover it® Miles card.
  • Miles Pay You Back. Easily redeem Miles as a statement credit for travel purchases. Or get cash.
  • Freeze your account in seconds with an on/off switch either on the mobile app or website to prevent new purchases, cash advances, and balance transfers.
  • Get your free Credit Scorecard with your FICO® Credit Score, number of recent inquiries and more.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 14 months
10.99% for 14 months
14.24% - 25.24% Variable
$0
Good/Excellent

The Zales Credit Card doesn't actually offer its users very much in the way of perks and benefits, which makes it a simple task to find better cards in today's glutted market. Whether you want rewards, 0% interest, or a way to hasten your next vacation, you can likely find an open-loop credit card that provides way more value than the Zales Credit Card.

What Others Say About the Zales Credit Card

The most common complaint about the Zales Credit Card is that its customer service is severely lacking. A goodly number of reviewers also found fault with how the credit card's promotional financing was explained to them in-store, particularly that the card's deferred interest policy was not disclosed by the sales associate at sign-up.

CreditKarma.com
A review from CreditKarma.com says:

This card is very INCONVENIENT. The website doesn't allow you to set up MONTHLY autopay. You must manually log in once a month by your due date to schedule a payment. Only one payment is allowed every 30 days!! So users beware if you're taking advantage of 6 months no interest same as cash! My best advice: use your personal online banking account and schedule monthly auto payments a week before they're due!! I have several credit cards and ALL of them allow you to set up AUTOPAY!! It's ridiculous and a SCAM really so that you get hit with all that interest at 29%+ when you don't pay off and/or monthly late fees because their WEBSITE/CUSTOMER SERVICE stinks. I called to complain and the Comenity associate assured me that AUTOPAY was an option. TOTAL LIE! I scoured all the payment options. ONE TIME PAYMENT, MAIL, or PAY BY PHONE is all that is allowed. — CreditKarma.com

1.0/5.0
WalletHub.com
A review from WalletHub.com says:

The Zales Credit Card has meager benefits and no purchase rewards. The 0% financing deals can be helpful for those who need a little longer to pay off a purchase, but they operate on deferred financing, which can be a real shock to those who don't understand how it works. Essentially, if you don't pay off your full balance before your financing expires, you'll be charged interest on the whole amount. — WalletHub.com

★★ 2.0/5.0
ConsumerAffairs.com
A review from ConsumerAffairs.com says:

I got a diamond cross pendant from Zales on a credit account. Made my payments on time but somehow they were showing that they weren't paid. Called them to fix the issue. Had all my receipts. Took them four months to fix the issue after I made my payments on time. Zales's credit system sucks. — ConsumerAffairs.com

1.0/5.0

Is the Zales Card Right for You?

Although the Zales Credit Card's special financing deals can be very useful for cardholders who can repay their full purchase before the terms expire, that's really it's only value to most users.

The fringe benefits are limited in use, and it's unlikely that many will find the birthday coupon, repair discount, or free shipping to be worth the hassle of a new card, particularly one with questionable customer service. All in all, unless your credit score is too low to qualify for a better financing deal, the Zales Credit Card is simply a poor choice for most shoppers.