Issuer News | Credit Card Topics

Credit Cards and Plastic Waste — What’s Being Done?

By: Marcie Geffner, 2/15/2024

Cigarette butts. Food wrappers. Beverage bottles. Cutlery. Single-use bags. These are but a few of the many plastic items one may encounter on a daily basis. Another item is plastic cards, including credit, debit, prepaid, ID, gift, membership, and other types of physical cards people carry in their wallets. All of these items contribute to a global problem of plastic waste that accumulates in landfills and the ocean and along the shore. The problem is large and growing. In... read more »

Is Your Credit Card Issuer Withholding Payment Data From the Credit Bureaus?

By: John Ulzheimer, 4/25/2023

Some of the largest credit card companies in the United States have caught the attention of the Consumer Financial Protection Bureau (CFPB) due to their credit reporting practices. Some card issuers have stopped sharing (or perhaps they never shared in the first place) what the CFPB considers to be key information about credit card accounts with the consumer credit reporting agencies. Now, the federal agency is calling for the credit card giants to reverse their course. The... read more »

What Do Credit Card Issuers See When They Check Your Credit?

By: John Ulzheimer, 3/13/2023

Credit reports and credit scores are tools credit card issuers use to predict the risk of doing business with an applicant or existing cardmember. It’s standard operating procedure for credit card companies to review your credit information when applying for a new account. As an existing cardholder, your credit card company may also periodically — usually once a month — review your credit report and credit score. This is to verify your risk level hasn’t dramatically... read more »

18 Surprising Credit Card Facts & Statistics

By: Marcie Geffner, 11/28/2023

There’s no doubt about it: consumers love credit cards. They’re easy to use, convenient, and generally safer than cash. They’re also surprisingly fascinating. To give you some insights into why, we’ve compiled this list of facts and statistics you should know about the cards you love. 1. The US is Home to 4 of the 6 Largest Card Brands Four of the world's six biggest credit card brands are located in the United States. Visa holds the number two spot with 3.66... read more »

When Do Credit Card Issuers Report Late Payments to the Credit Bureaus?

By: John Ulzheimer, 11/28/2023

You are probably aware that you need to pay your bills on time if you want to earn and maintain solid credit scores. Payment history, after all, is the most important credit scoring factor in FICO’s credit scoring systems, worth 35% of your score points. But what happens if you’re only a little late with your credit card payments? Should you expect your credit score to tank if, for example, you make a payment a couple of days after the due date on your account? The... read more »

17 Reasons to Pick Up the Phone & Call Your Credit Card Issuer

By: Erica Sandberg, 11/28/2023

As a society, many of us have become more accustomed to texting, direct messaging, and emailing, and less comfortable calling someone on the phone. Yet while electronic communication is often fine and fast, talking to a live person is the preferred option when dealing with many common credit card issues. Here are 17 times you would be wise to dial the credit card issuer's toll-free customer service number, punch through the series of recorded prompts, and have a chat with a... read more »

Can My Card Issuer Change the Terms of My Account?

By: John Ulzheimer, 4/27/2021

In the United States, some 220 million consumers have a credit report with one or more of the credit reporting agencies. Of those 220 million, around 170 million consumers have one or more credit card accounts, according to the Consumer Financial Protection Bureau. These common financial tools can make your life easier in many ways: portable capacity, iron-clad fraud protection, rewards programs, credit building capabilities, the list of benefits just seems to go on and on. When... read more »

90 Fast Facts About The 10 Biggest Card Issuers

By: Marcie Geffner, 2/1/2024

How much do you know about your credit card companies? Maybe not much beyond the type of card you have and the benefits you get with it. Well, guess what? There's a lot more. These global financial giants have wide-reaching business interests, partnerships with other corporations, special offers for their customers, numerous types of cards on offer -- and one even has its own museum. And, by the way, if you're job-hunting, most of these companies are hiring and have careers portals... read more »

Credit Card Issuer Market Share: Top 25 Issuers

By: Marcie Geffner, 8/31/2020

Credit cards are a ginormous business. In the U.S. alone, consumers and businesses used credit cards to purchase almost $4 trillion in goods and services in 2019. That $4 trillion was generated by more than 44 billion card transactions. Customers owed credit card companies more than $1 trillion by the end of 2019. 2019 was a good year for the credit card industry and credit card companies. Spending on goods and services, or purchase volume, rose 7.8%; the number of purchase... read more »

What Credit Card Issuers Are Doing to Help Customers in Response to Coronavirus

By: Erica Sandberg, 7/16/2020

If you are a credit card holder whose finances have been negatively affected by the COVID-19 pandemic, you may be experiencing a lot of pressure. Thankfully, almost all credit card issuers have put policies in place designed to help personal and small business cardholders. Federal law also protects you, especially when it comes to consumer credit reporting and credit scoring damage. If you have entered into an arrangement with your issuer that allows you to put payments on hold, the... read more »

15 Credit Cards with the Best Customer Service (Aug. 2024)

By: Anna Baluch, 8/13/2024

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer service, you can get your issues or questions addressed right away. You can also ensure you’re making the most out of their rewards program and taking full advantage of their benefits. Credit cards that make good customer service a priority will take good care of you so you remain a... read more »

Which Credit Bureau Does Discover Use?

By: Eric Bank, 12/19/2019

Are you considering applying for a Discover credit card? Then you’ll want to know which credit bureau Discover uses because that’s where you should first review your credit report. It’s always a good idea to inspect your credit reports for errors because if you successfully dispute a derogatory item, your credit score should immediately improve. Naturally, a higher score makes it easier to obtain your credit card of choice. Bureau | Cards | FAQs Discover Uses Equifax the... read more »

What Credit Bureau Does Chase Use? (2024)

By: Eric Bank, 1/24/2024

For most consumers, the question, "What credit bureau does Chase use?" isn’t top of mind. After all, why should you care about which credit bureau a particular bank or credit card uses? Oftentimes, it doesn’t matter at all. But if you apply for multiple cards at the same time, this information can make the difference between being approved or denied. Fans of Chase credit cards may want to obtain more than one card, or have a negative mark on one report that may hinder their odds... read more »

9 Best: Discover vs. Capital One vs. Chase (2024)

By: Eric Bank, 1/26/2024

A significant chunk of the credit card market belongs to the Discover-Capital One-Chase trio. All three are top issuers of general-purpose credit cards. Their number of cardholders and U.S. purchase volumes ($ billions) in 2018 were: Chase: 93 million/$739.48 Discover: 57 million/$139.03 Capital One: 45 million/$336.91 With so many Americans holding one or more of these cards, we think you’ll find it useful to better understand each issuer’s characteristic strengths and... read more »

Credit Card Issuers: Phone Numbers & Contact List

By: Erica Sandberg, 6/8/2020

Want to reach out and say “Hi” to your credit card issuer? Or more realistically, discuss a problem, review your statement activity, or pay a bill? Here is the personal and business line of credit contact information for prime issuers, subprime issuers, and credit unions across the country. Do not hesitate to contact them whenever you feel the need. Early intervention is always best when experiencing an issue with your account. Prime Credit Card Issuers Amex | Bank of America |... read more »

6 Best Wells Fargo Credit Cards (2024)

By: Ashley Fricker, 1/27/2024

Whether thanks to history or cinematic recreation, some things are iconically Western, like cowboys, saloons, and stagecoaches. And — Wells Fargo? While not what many of us think of when we pass by a Wells Fargo branch, the modern-day Wells Fargo can trace its roots to the Wild West and the famed Pony Express. Those stagecoaches on its sign aren't just for show. Today's Wells Fargo may not operate many cross-country stagecoaches, but it does have thousands of bank branches that... read more »

What Card is in the Jennifer Garner Credit Card Commercial? (2024)

By: Brittney Mayer, 1/26/2024

As an upstart young bank bursting onto the scene, Capital One's memorable commercials surely had a hand in the bank's transformation into a household name. After all, who can forget the theatrical brilliance of the band of Vikings (or is it Visigoths?) who starred in some of the bank's earlier campaigns? Of course, few brands maintain the same ads forever — especially as their advertising budgets grow. Today's Capital One commercials are a little lighter on the historical... read more »

Chase Sapphire Preferred® Card: Credit Score Needed + 3 Approval Factors (Aug. 2024)

By: Ashley Fricker, 8/13/2024

The Chase Sapphire Preferred® Card is one of the consistently highest-rated travel rewards cards on the market. Between its generous signup offer and market-leading rewards rates – not to mention its sleek metal design – it’s no wonder the Chase Sapphire Preferred® Card reigns supreme among those looking to maximize both value and rewards flexibility. So, what does it take to get the Chase Sapphire Preferred®? Credit score is a major consideration -- a good-to-excellent... read more »

7 Worst Credit Cards of All Time

By: Mike Randall, 11/28/2023

When looking for a credit card, you hear a lot of talk about the best, the cream of the crop, the offers you just can't live without -- but what about those cards at the other end of the spectrum? What credit cards should be avoided like the proverbial plague? There's a lot of credit card offers available, yet consumers still sometimes end up choosing a card with sub-standard benefits, fees, and interest rates. Not everyone has the time and energy to sift through all that fine print... read more »

Credit One VS. Capital One – What are the Differences?

By: Eric Bank, 8/13/2024

Credit One vs. Capital One — what are the differences between these two credit card issuers? Although they sound and look alike, make no mistake that Capital One and Credit One are very different. Capital One Bank is a dominant card issuer and suits folks of all credit scores. Credit One Bank is a smaller financial institution that mostly caters to consumers with bad or no credit. Capital One has more than 60 million cardholders; Credit One has 12 million and growing. ... read more »

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