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Grant Thornton Earns Our Editor’s Choice™ Award for Its Consultants’ People-First Approach in Helping Financial Service Clients Tackle Automation & Technology

By: Ray FitzGerald, 12/28/2017

In a Nutshell: Technological advances are changing the way companies in all industries conduct business and interact with customers. Financial service firms face high consumer demand for multiple channels of always-on account access. To meet these needs, many turn to outside consulting firms with experience in handling the latest technology and automation solutions. One of the most sought after companies is Grant Thornton, an audit, tax, and advisory services firm that ranks among... read more »

OwnLocal: Helping SMBs Reach Broad Audiences Through Modern Online Marketing Campaigns That Meet Business Budgets

By: Ray FitzGerald, 12/20/2017

In a Nutshell: Every day, American small businesses close their doors for the last time, usually from a lack of funds or consumer demand. A solid, focused — and affordable — advertising plan could have prevented many of those closures. OwnLocal serves more than 250,000 SMBs worldwide with a platform that takes traditional offline advertising and converts it into online marketing campaigns that are attractive and effective in reaching target audiences. The company’s services... read more »

Volusion Payments Powered by Chase® Aims to Revolutionize Online Payment Processing for SMBs with Transaction Fees as Low as 2.4%

By: Ray FitzGerald, 12/15/2017

In a Nutshell: Today’s entrepreneurs must focus as much on customer experience as they do on the products and services they deliver if they want to grow and thrive. Online retailers are dependent on positive reviews from customers, even if they have minimal interaction with them. A beautiful website design that is secure and easy to checkout increases your chances of success in a growing online marketplace. The numbers tell the story. Digital sales accounted for $1 in every $7 of... read more »

Brightcove’s Video Products Allow Financial Institutions to Market to Customers without Security or Compliance Worries

By: Ray FitzGerald, 12/15/2017

In a Nutshell: Businesses in all industries turn to online video every day to get their message out to potential customers. With advances in technology, businesses require expertise in marketing analytics and security so their videos are delivered, consumed, and interacted with to their best potential. Brightcove, an industry leader in content delivery and hosting has become the solution that many top financial firms turn to publish, host, and secure their internal and external... read more »

How Electric Cloud’s Automated Software Allows Financial Institutions to Improve Customer Experiences While Minimizing Costs & Technological Downtime

By: Ray FitzGerald, 12/11/2017

In a Nutshell: Businesses in all industries deal with consumer demand for software experiences that are both easy to use and attractive. Few sectors deal with these requirements more than financial services. Electric Cloud’s automated software update deployment systems meet the high customer and security requirements banks face, while keeping systems online and operational through updates. ElectricFlow automates critical workflows, making them repeatable. This removes the chance of... read more »

CodeWeavers Makes It Fast, Easy & Affordable to Run Windows Applications on Non-Windows Systems

By: Aaron Lay, 11/16/2017

In a Nutshell: Getting Windows applications or games to function on non-Windows systems can often be a tricky and expensive process. A pricy Windows license, virtual machine, and programs like Boot Camp can get the job done for the most part, but the costs can be prohibitive — and that’s without mentioning performance issues. For those facing this issue, software company CodeWeavers created a compatibility layer product called CrossOver, which enables Windows applications,... read more »

HappyFox Helps Financial Institutions Improve Customer Satisfaction by Integrating & Unifying Communication Channels

By: Kristine Crane, 11/14/2017

In a Nutshell: The flip side to the ease of using credit and debit cards is when they don’t work. That’s not just a problem for customers. It’s a big problem for the financial institutions issuing those cards. They have to try and handle customers’ problems, answering their queries and complaints as quickly as possible. HappyFox is a California-based help desk software company that steps in behind the scenes, to help these institutions get organized and overcome these obstacles... read more »

21 Best Small Business Credit Cards with Rewards (2018)

By: Brittney Mayer, 11/8/2017

According to my uncle, owning a business is remarkably similar to raising a child. Its ups are your ups, its downs are your downs — and everything costs twice as much as you expected. When it comes to the costs of raising a family, many consumer credit cards can help you take the edge off your expenses by offering lucrative purchase rewards such as cash back rebates or vacation-ready air miles. In another parallel, your business can also earn a little budget boost from the right... read more »

How Robotic Process Automation from Kofax Solves Financial Institutions’ First Mile™ Challenges

By: Aaron Lay, 11/6/2017

In a Nutshell: You may not notice evidence of robots working behind the scenes during some of your most common, everyday interactions — but rest assured, they’re there. And a growing number of businesses are taking advantage of their power, especially in the financial industry. Banks have been automating manual, repetitive, inefficient processes for some time now, and widespread automation is gaining momentum, freeing up employees to do more with their time. One of the world’s... read more »

Better Business Bureau Ratings Help Consumers Decide Which Financial Institutions They Can Trust

By: Mike Randall, 11/3/2017

In a Nutshell: Amid the recent barrage of fake account scandals and data breaches at financial institutions, consumers continue to turn to the Better Business Bureau to learn which banks and institutions they can trust. For more than a century, the BBB has been dedicated to promoting the highest standards of ethics and integrity by rating companies based upon their adherence to a clearly defined code of business practices. The eight guiding principles that define the BBB’s Standards... read more »

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