Banking | Credit Card Topics

Happy State Bank: Delivering Financial Literacy to Children in Texas and Putting Families First with a Faith-Based Philosophy

By: Matt Walker, 2/27/2019

In a Nutshell: Happy State Bank is a faith-based, Christian bank based in Amarillo, Texas, that demonstrates a commitment to providing financial literacy to students in its service area. Its Kids’ Bank program offers students the opportunity to open a savings account. Another component of the program — Kids’ Bank days — takes the banking experience to local schools where students get to work as tellers, make cash deposits into their accounts, and receive a real-world education... read more »

More Than Money: Berkshire Bank Impacts Millions of People and Builds Stronger Communities Through Volunteerism and Social Responsibility

By: Ray FitzGerald, 2/12/2019

In a Nutshell: Having gotten its start serving a single county in Massachusetts, Berkshire Bank carries that history of personalized service into every aspect of its business. The bank now covers six states, in large part, because of its dedication to each community it serves. Berkshire donates both time and money to community nonprofits, and was named one of Massachusetts' Most Charitable Companies by the Boston Business Journal. In 2018, the bank impacted more than 1 million people... read more »

Pioneer Bank: Strengthening Southwest Communities through Philanthropy, Sound Lending, and Customer Service for 118 Years

By: Adam West, 2/7/2019

In a Nutshell: Since 1901, Pioneer Bank has helped the people of the Southwest by providing products and services that foster community well-being. The bank’s investments in real estate development and local business growth translate into job creation, affordable housing, and increased public revenue. And through its Team Pioneer program, the bank donates resources to hundreds of community nonprofits, with its employees volunteering more than 2,600 hours of their own time in 2018 to... read more »

Kasisto’s KAI Conversational AI Platform Optimizes Customer Service, Engagement, and Acquisition for Financial Institutions

By: Adam West, 12/6/2018

In a Nutshell: As customers have come to expect online and mobile banking capabilities, conversational AI has emerged as the next wave of digital transformation for financial institutions. The Kasisto KAI platform provides a prime example of how AI — powered by natural language processing, machine learning, and in-depth industry knowledge — can streamline customer interactions while optimizing how banks provide customer care, sell and market their products and services. Banks use... read more »

UK’s Starling Bank Offers Mobile-Only Accounts Suited to Today’s Digital Lifestyle While Offering a Full Range of Banking Services

By: Matt Walker, 11/29/2018

In a Nutshell: Technology has evolved rapidly in the past decade, with smartphones moving from new, novel devices to essential everyday tools. UK-based Starling Bank is taking the next logical step for online banking with its mobile-only personal and business current accounts. Users receive all the features they expect from a traditional online bank account, including a debit card and overdraft. Starling can be nimble and efficient with its product because it has built its own platform... read more »

DNB First Bank Maintains its Commitment to Personal Service While Providing Pennsylvania Customers With Innovative Technology

By: Jon McDonald, 11/29/2018

In a Nutshell: Among financial institutions in Greater Philadelphia, DNB First, based in Chester County, stands out with nearly 160 years of uninterrupted service. It boasts a well-earned reputation for trustworthiness, stability, and community stewardship. In an industry characterized by lightning-fast changes in modern technology, the bank is building a forward-thinking consumer product line. DNB First is an institution that addresses the needs and preferences of a variety of... read more »

Making Sustainability Good Business — Bank of America is Recognized with Our Editor’s Choice™ Award for ESG Commitment

By: Matt Walker, 11/16/2018

In a Nutshell: In recent years, Bank of America has emerged as a strong proponent of environmental and sustainability efforts in both its own practices and through supporting partners and clients. The banking leader has demonstrated its commitment to sustainability in a number of ways, including climate finance initiatives, aiding nonprofits, and through its own internal accountability efforts. Along the way, the company has created real-world change and economic opportunities. We are... read more »

Empower Takes Banking Completely Digital, Offering 1% Cash Back, High Savings Interest Rates and an Online Assistant

By: Matt Walker, 11/5/2018

In a Nutshell: The grand days of the brick-and-mortar banking institution are going by the wayside with the rise of online banking and digital services. And Empower is front and center in this digital shift. The new company is an all-digital bank that can give customers certain advantages not always available at traditional banks, including 1% cash back on checking accounts and higher interest rates on savings accounts. Empower’s digital assistant monitors your funds 24/7 and offers... read more »

First Commonwealth Bank Recognized for Prioritizing Customers’ Financial Goals in the Western Pennsylvania and Ohio Markets

By: Matt Walker, 10/30/2018

In a Nutshell: With locations across Western Pennsylvania and throughout Ohio, First Commonwealth Bank strives to improve the financial lives of the people, businesses, and communities it serves. First Commonwealth Bank maintains a diligent focus on building financial confidence in its customers through various initiatives, including designating an employee position devoted to financial education. The bank's dedication to customers is also evident in the products and services it... read more »

ABBYY Develops Automated Document Capture, Extraction, and Classification Solutions So Banks Can Accelerate Onboarding and Processing

By: Jon McDonald, 10/22/2018

In a Nutshell: For mobile banking technology to deliver the real-time experience consumers expect, it must analyze data as fast as it comes in. That includes capturing all incoming information, whether physical or digital, transforming it into actionable data, and promptly routing it to the appropriate channel. With its solutions for automating document capture, extraction, and classification, ABBYY helps banks accelerate both customer onboarding and processing. The company allows... read more »

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