Banking | Credit Card Topics

Sterling State Bank Delivers Credit Solutions with a Personal Touch to Communities and Small Businesses

By: Adam West, 11/16/2020

In a Nutshell: Sterling State Bank has taken a personalized approach to delivering financial services in southern Minnesota for more than 60 years. Since the day they opened their doors in 1958, they have been locally owned and operated and now manages seven branches with more than $350 million in assets. The institution offers individual and business credit solutions that provide financial options to everyone in the communities it serves. And with more corporate banks treating... read more »

Rewire Offers Seamless Money Transfers and a Debit Card for Easy Access to Global Banking Services

By: Adam West, 11/12/2020

In a Nutshell: Rewire is a neobank for migrants that offers a seamless way to make cross-border money transfers in Europe, among many other services. Customers receive a free international bank account number (IBAN) and a free Mastercard debit card that works like a conventional domestic bank account. Migrant workers often occupy two financial worlds — they pay bills where they're living, but they also often help support people back in their home country. Rewire brings financial... read more »

Countybank Donates Where it Counts and Helps Its Communities Navigate COVID-19

By: Adam West, 10/8/2020

In a Nutshell: By virtue of its history as a locally owned institution founded during the Great Depression, Greenwood, South Carolina-based Countybank fields many requests from area organizations in need of support. The bank's plan to prioritize giving takes all its financial centers into account, draws on its associates' personal experiences and passions, and always seeks to combine corporate and associate involvement. The result is a strategy for "giving with impact" that maximizes... read more »

A Recent Study Highlights How Predictive Analytics Help Avoid Overdraft Issues While Curbing Attrition for Banks

By: Matt Walker, 9/30/2020

In a Nutshell: In 2017, Americans paid around $34 billion in overdraft fees. The hefty fees often hit consumers unexpectedly and can lead to dissatisfaction or even attrition. “Analyzing Bank Overdraft Fees with Big Data,” explores consumer behavior that causes the fees, just how the fees impact customers and banks, and how banks can better address the issue for the benefit of all. The paper was written by New York University Professor Xiao Liu, and Alan Montgomery and Kannan... read more »

Australia’s Judo Bank Steps Up to Support Businesses During the COVID-19 Pandemic

By: Matt Walker, 8/6/2020

In a Nutshell: As Australia’s first SME-focused challenger bank, Judo Bank offers quality business banking services geared toward Australian-owned businesses. And in the face of the COVID-19 pandemic, the bank is doubling down on its mission to support those businesses by offering flexibility and personalized services to help them weather the storm. The institution’s focus on relationship banking sets it apart from larger institutions with an approach that forges a strong... read more »

Tata Consultancy Services Prepares Banks to Navigate Four Stages of Recovery Following the COVID-19 Pandemic

By: Adam West, 7/20/2020

In a Nutshell: Tata Consultancy Services (TCS) is a consultancy firm that works with most top financial service providers providing them a full breadth of services. To help them plan for a post-COVID workplace, the firm recently released a study on the implications of the global pandemic on the financial services industry that outlined plans to handle four distinct stages of recovery: the Crisis stage, Transition stage, Post-COVID, and Future Proofing. The Coronavirus pandemic has... read more »

Capitol Bank Provides Essential Community Support and Helps Businesses and Consumers in Southern Wisconsin Meet New Challenges

By: Adam West, 7/7/2020

In a Nutshell: Capitol Bank has served Wisconsin's capital city of Madison and its surrounding area for 25 years. The institution was built on relationship-based banking and a longstanding commitment to financial and volunteer support for local causes. Today, Capitol Bank is stepping up with creative new ways to ensure financial security during challenging times as life and work patterns adjust to the new normal. And the bank goes above and beyond to help essential workers and area... read more »

Step: An All-in-One Card and Banking Solution with Budgeting and Family Resources for Teens Starting Their Financial Journeys

By: Adam West, 6/12/2020

In a Nutshell: Credit and banking products that leverage mobile technology to teach teens about financial independence are in high demand. And that enthusiasm has led to an extensive wait list for the Step platform, an all-in-one card and payments solution built with families and teens in mind. Step's secured spending card helps middle and high schoolers get an early start on building credit and learning financial responsibility. And parents can integrate their existing bank accounts... read more »

Regent Bank: Going Beyond Traditional Banking with a Passion to Serve Oklahoma Communities

By: Adam West, 6/4/2020

In a Nutshell: Regent Bank, a community bank serving the Eastern Oklahoma area and into Springfield, Missouri, is an institution with a particular focus on giving back to the community. It offers multiple free programs designed to educate and inspire local businesses, nonprofits, and community members. Regent Bank CEO, Sean Kouplen, attributes much of the bank’s success to his faith, and a strong desire to give back to the community. For all of its service and dedication, we’re... read more »

Newton Federal Bank: Enriching Georgia Communities Through Education and Charitable Involvement

By: Ashley Dull, 4/20/2020

In a Nutshell: Newton Federal Bank is located in scenic Covington, Georgia, known to some as the Hollywood of the South for the numerous movies and shows filmed there. But beyond the city’s outward charm are businesses like Newton Federal Bank, providing financial education to high schoolers, monetary donations to nonprofit organizations, and support to the residents of Covington and beyond. Institutions like Newton are essential to the people -- and charm -- of Covington, and is... read more »

First Interstate Bank Recognized for Outstanding Efforts in Giving Back to the Community and Promoting Financial Literacy in the West

By: Matt Walker, 1/3/2020

In a Nutshell: First Interstate Bank maintains more than 150 branches across six states in the Northwest, yet it holds strong to its community bank identity. The bank takes a long-term approach to helping maintain healthy, thriving communities. Financial education is one of the main ways it does this, with financial literacy programs designed to reach children and adults. The institution also reinvests in its communities with lending, investing, and service efforts that have earned it... read more »

Farmers & Merchants Bank Recognized for Supporting Customers and Causes in its Tight-Knit Wisconsin Community

By: Adam West, 11/15/2019

In a Nutshell: For nearly 80 years, Farmers & Merchants Bank has helped folks in Wisconsin weather change by welcoming them in like family. The single-branch bank is located near Lake Winnebago in the farming and manufacturing community of Berlin — where it also focuses on supporting local residents. Not only does the institution offer resources to educate students in Berlin, but it also empowers its employees to support causes they’re passionate about. For its dedication to... read more »

Sunrise Banks: Prioritizing Social Responsibility and Financial Inclusivity in the Diverse Communities of Minnesota’s Twin Cities

By: Adam West, 11/7/2019

In a Nutshell: Sunrise Banks CEO David Reiling believes that banking and community success go hand in hand. Since 1986, Sunrise has served Minnesota's Twin Cities while donating corporate resources, building community partnerships, and providing financial education and inclusion programs. Through its social impact affiliations, including membership in the Global Alliance for Banking on Values and B Corp certification, Sunrise prioritizes social responsibility and sustainability. For... read more »

Digital-Only Cashplus Broadens Access to Banking Tools and Financial Services for U.K. Consumers and Small Businesses

By: Adam West, 11/6/2019

In a Nutshell: Small businesses are the backbone of the U.K. economy, currently contributing more than 90% of new private-sector jobs. But in a marketplace where big banks focus more on large accounts, entrepreneurs and startups need better access to financial services. Since 2005, digital-only Cashplus has provided an alternative to the U.K. High Street banking establishment by offering instant approval on current accounts and credit products for consumers and small businesses. And... read more »

The Virginia Association of Community Banks Provides Strong Federal Advocacy, Quality Education, and Collaboration for its Member Banks

By: Adam West, 10/11/2019

In a Nutshell: The Virginia Association of Community Banks (VACB) has served banks in the state for more than 40 years by providing necessary resources and giving them a collective voice. The Association provides educational opportunities for bank staff and advocates for the needs of its member institutions by meeting federal legislators. VACB also conducts regular webinars, in-person seminars, and conventions that focus on topics as broad as cybersecurity, compliance, fintech, and... read more »

Cardlytics Helps Banks Increase Customer Engagement and Deepen Business Banking Relationships by Powering Loyalty Programs

By: Matt Walker, 9/19/2019

In a Nutshell: Prior to founding Cardlytics, Scott Grimes and Lynne Laube noticed that banks have access to robust amounts of valuable customer data, but they were not utilizing it. They formed Cardlytics as a way to collect that data, focus it, and use it to power customer loyalty programs. The programs boost customer engagement, which results in increased profits for the institutions. Customers benefit, as well, through numerous rewards programs, special offers, and cash back... read more »

Where Do Banks Go for Loans? A New Paper Looks at the Quality of Banks that Do Business with Stigmatized Lending Facilities

By: Matt Walker, 8/22/2019

In a Nutshell: Just like other businesses, banks need extra cash on occasion. But a bank that takes out a loan can be perceived as being a weak institution, so banks generally try to conduct their borrowing activities behind the scenes. A recent paper, “The Quality of Banks at Stigmatized Lending Facilities,” by Federal Reserve Board economist Sriya Anbil and Claremont McKenna College Economics Professor, Angela Vossmeyer, Ph.D., explores how an emergency lending facility that is... read more »

BNP Paribas Recognized for Its Integrated Corporate Social Responsibility Efforts That Include Conscientious Investments and Civic-Minded Initiatives

By: Matt Walker, 8/13/2019

In a Nutshell: In recent years, more corporations have developed corporate social responsibility (CSR) policies that take into consideration factors such as sustainability and the impacts of their actions. BNP Paribas — one of the world’s largest banks — takes its CSR efforts seriously by embedding them in the institution's investment and financing strategies. It also fosters an environment of diversity and inclusion and encourages its employees to take leading roles in its CSR... read more »

Citizens State Bank is Recognized for Its Efforts to Give Back to Indiana Communities Through Volunteerism and Financial Education

By: Matt Walker, 8/6/2019

In a Nutshell: Citizens State Bank in Indiana goes above and beyond to support and give back to the communities in which it operates. CEO Dan Maddox emphasizes the importance of Community in the Bank's mission statement, which is posted at every associates' desk and throughout common areas. It is reflected in the Bank's HR policies, with all employees receiving paid volunteer hours that can be used during normal business hours; in the Bank's Marketing with Community Appreciation Days... read more »

Cornerstone Bank Fosters Financial Literacy Among Students and Supports Community Service in North Dakota and South Dakota

By: Matt Walker, 8/1/2019

In a Nutshell: Cornerstone Bank has roots in North Dakota dating back to 1936. The community bank demonstrates its dedication to the regions it serves in several ways, including its various financial literacy initiatives tailored to students. Cornerstone Bank and its team members also support a number of nonprofits through donations and volunteer efforts. And its banking products and quality customer support are based on strong values that promote honesty, integrity, and being a good... read more »

Australia’s ME Bank Recognized for Its No-Frills, Low-Rate Frank Credit Card

By: Matt Walker, 7/23/2019

In a Nutshell: Credit card options can be overwhelming thanks to the numerous rewards and perks programs available to consumers these days. Australia’s ME Bank has returned to the basics with its Frank Mastercard. The card’s greatest feature is its lack of features. The Frank card comes with a low, variable rate for both purchases and cash advances, and no annual fee. The card is a great option for those looking to build credit or just to have a straightforward card on hand for... read more »

Valley National Bank Supports Economic Inclusion by Investing Time and Resources to Build Stronger Communities in Four States

By: Adam West, 7/8/2019

In a Nutshell: Valley Bank operates on the notion that a financial institution should make people’s lives better. That’s why it backs development opportunities in its communities that focus on home affordability, financial education, entrepreneurship, and environmental stewardship. Valley operates over 200 branches in New Jersey, New York, Florida, and Alabama, and invested more than $1 billion in community-building programs in 2018. Those comprehensive, community-strengthening... read more »

The American Customer Satisfaction Index Attributes the Boost in Customer Approval Rates for Banks to Technology

By: Matt Walker, 7/5/2019

In a Nutshell: The American Customer Satisfaction Index (ACSI) is the only organization of its kind assessing consumer satisfaction levels across multiple industries in the U.S., including finance. The organization’s 2018 data revealed that satisfaction is increasing in the financial sector as a whole, and specifically among banks. ACSI’s Managing Director David VanAmburg chalks up the increased satisfaction levels to technological advances like online banking and mobile apps that... read more »

Spencer Savings Bank: Core Values of Volunteerism and Financial Support Help New Jersey Communities Thrive

By: Adam West, 6/20/2019

In a Nutshell: Elmwood Park in northeastern New Jersey is a small town situated within the urban cacophony of New York City and Newark. But thanks to the team at Spencer Savings Bank, big things happen there every day. Living up to the highest aspirations of community banks, Spencer Savings Bank doesn't just wait for charitable opportunities to come to it -- it goes out and finds them -- pragmatically offering employee time and resources to help communities throughout its service area... read more »

Jefferson Security Bank: A Tradition of Serving and Giving in West Virginia’s Eastern Panhandle for More Than 150 Years

By: Adam West, 6/19/2019

In a Nutshell: Jefferson Security Bank, based in West Virginia's history-steeped Eastern Panhandle, recently celebrated 150 years of service by hosting a good old-fashioned street party. The well-attended event culminated a campaign of community giving called 150 Days of Random Acts of Kindness, with the bank and its employees contributing their time and resources in a myriad of creative ways. JSB has a long tradition of service in its communities that has earned the bank our Editor's... read more »

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