2 Quick Ways to Check Your Chase Credit Card Application Status (Online & Phone)

credit card advice

Mike Randall
By: Mike Randall
Posted: February 23, 2017
Opinions expressed here are ours alone, and are not provided, endorsed, or approved by any issuer. Site may be compensated through the issuer affiliate programs.

With all of the credit card choices offered by Chase, it’s no wonder they are one of the largest issuers of business and personal credit cards in the country. The family of popular Chase cards includes Chase Freedom, Chase Slate, and the prestigious Chase Sapphire card in both Preferred and Reserve versions. Of course, there are also many co-branded and specialty reward cards issued by Chase.

If you’ve applied for a Chase credit card online, approval is usually instantaneous. However, if you don’t hear back right away and want to know the status of your application, here are a couple of quick ways you can find out.

Online | Phone | Reconsideration Line + Alternatives

1. Login Online to the Account You Created When Applying

Although Chase, surprisingly, does not have a specific online credit card application status feature, there are still ways that you can check your status. If you applied online, then part of the application process involved setting up an account and password. Begin by logging into your account.

Once logged in, click on the Customer Center tab to the right of the screen. This will bring up an Account Services window, and, toward the right side, you will see a category for Open a New Account. In this category is a recently added selection called Check My Application(s) Status. No, they certainly don’t make it easy. However, clicking on this link should let you see the approval status of your credit card application.

Another way to check your status online is to send a secure email message asking about the standing of your application. To do this, go to the Contact Us page of the Chase website. Next, click on the Credit Cards link, and select the Send a Secure Email option. You will then be asked to enter your User ID and Password. Once logged in, you can send a message inquiry and expect a response to your inquiry within minutes.

2. Call the Automated Application Status Phone Number

Chase does have an automated system that allows you to check the status of your application over the phone. There are different numbers to call depending on whether you’ve applied for a personal or a business credit card from Chase. That said, you can also call the Chase main phone number, and the menu system will direct you to the right place.

Chase main number: 800-432-3117
Chase personal cards: 800-436-7927
Chase business cards: 800-453-9719

The menu sequence for the personal and business card numbers is 1, 3, 1, after which you’ll be asked to enter your Social Security number. Once authenticated, an automated message will tell you the status of your credit card application.

Try the Reconsideration Line for Denied Applications

If you find that your application for a Chase credit card has been denied, you have the option of asking for a reconsideration of your application — essentially an analysis and review of why they turned you down. A special phone line has been set up for this reconsideration process and is staffed by credit analysts who can review your application on the spot. The number to call to speak to a live credit analyst is 888-270-2127.

In preparation for speaking with a credit analyst to get your application reviewed, consider some of the possible reasons why Chase may have denied it. Among these might be Chase’s “5/24” rule for personal credit cards. This well-known but little-publicized rule states that people with more than five credit cards opened in the past 24 months will be denied certain Chase cards. You can still try the reconsideration process, and maybe ask the analyst if there’s a different card you can get.

If you’ve been denied for a business credit card, the reason may be more specific, such as revenue earned, tax filing status or something similar. If this is the case, be sure to have all applicable documentation for your business available when you call. Also, be prepared to fax any requested documents to the analyst.

If your application for a Chase credit card is still denied, there are other alternatives, depending on your credit score and history.

Good Credit (700+) | Fair Credit (650-699) | Bad Credit (< 650) | No/Limited Credit

Credit Card Alternatives for Good Credit (FICO Score 700+)

Having a FICO credit score of 700 or higher puts you in the category of folks with good credit. That means you have plenty of options in finding the card that fits your individual needs. From bonus cash back rewards to low APR rates to frequent flyer miles, it’s great to have choices. Here are some of the excellent alternatives we’ve found for people with good credit.

Discover it® - Cashback Match™ Review

at Discover Card'ssecure website

  • Our Take: "One of our favorite cards, with long 0% intro APRs, low ongoing APRs, awesome cash back rewards, and lots more.
  • 5% cash back in categories that rotate quarterly, up to $1,500 per quarter when you sign up for the quarterly bonus
  • 1% cash back on all your other purchases
  • With Cashback Match you could turn $200 into $400, as the card matches the cash back you've earned at the end of your first year (only for new cardmembers)
  • No limit to the amount of cash back that can be matched"
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 14 months
0% for 14 months
11.74% – 23.74% Variable
$0
Excellent, Good

GOOD CREDIT RATING

★★★★★
5.0

OVERALL RATING

5.0/5.0
  • Unlimited 1.5% cash back on every purchase — it's automatic
  • Earn a $150 Bonus after you spend $500 on purchases in your first 3 months from account opening
  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 15.74-24.49%. Balance transfer fee is 5% of the amount transferred, $5 minimum
  • Redeem for cash — any amount, anytime
  • Cash Back rewards do not expire as long as your account is open
  • No annual fee
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 15 months
0% for 15 months
15.74% - 24.49% Variable
$0
Excellent/Good

GOOD CREDIT RATING

★★★★★
5.0

OVERALL RATING

5.0/5.0
  • Earn a $150 Bonus after you spend $500 on purchases in your first 3 months from account opening
  • Earn 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate
  • Unlimited 1% cash back on all other purchases — it's automatic
  • 0% Intro APR for 15 months from account opening on purchases and balance transfers, then a variable APR of 15.74-24.49%. Balance transfer fee is 5% of the amount transferred, $5 minimum
  • Enjoy new 5% categories every 3 months
  • Cash Back rewards do not expire as long as your account is open
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 15 months
0% for 15 months
15.74% - 24.49% Variable
$0
Excellent/Good

+See more cards for “good credit”

Credit Card Alternatives for Fair Credit (FICO Score 650 – 699)

While not a terrible score, this puts some limitations on the type of credit cards you can qualify for. Generally, this could mean a slightly higher APR or a lower credit limit. However, there are still plenty of great card alternatives with great benefits, such as no annual fee and unlimited cash back rewards. Here are some great choices.

  • Earn unlimited 1.5% cash back on every purchase, every day
  • Use your QuicksilverOne card and get 50% back as a statement credit on your monthly Spotify Premium subscription, now through April 2018
  • No rotating categories or sign-ups needed to earn cash rewards; plus, cash back won't expire for the life of the account and there's no limit to how much you can earn
  • Get access to a higher credit line after making your first 5 monthly payments on time
  • Fraud coverage if your card is ever lost or stolen
  • Use online banking to access your account, even from your smartphone, with our mobile app
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
24.99% (Variable)
$39
Average, Fair, Limited

FAIR CREDIT RATING

★★★★★
4.8

OVERALL RATING

3.8/5.0
  • Pay no annual fee
  • Get access to a higher credit line after making your first 5 monthly payments on time
  • Fraud coverage if your card is lost or stolen
  • Use online banking to access your account, even from your smartphone, with our mobile app
  • Pay by check, online or at a local branch, all with no fee - and pick the monthly due date that works best for you
  • Get access to your account 24 hours a day, 7 days a week
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
24.99% (Variable)
$0
Average, Fair, Limited
Credit One Bank® Platinum Visa® for Building Credit Review

at Credit One'ssecure website

FAIR CREDIT RATING

★★★★★
4.7

OVERALL RATING

4.0/5.0
  • See if you Pre-Qualify without harming your credit score.
  • This fully unsecured credit card with no deposit requirement can be helpful in growing or building credit. Your account activity will be reported monthly to all three major credit bureaus.
  • All the features you want in a credit card are included. Get 1% cash back on eligible purchases, take advantage of free online credit score tracking, and enjoy credit line increase opportunities. Terms apply.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
16.74% - 24.74% Variable
$0 - $99
Fair

+ See more cards for “fair credit”

Credit Card Alternatives for Bad Credit (<650)

Even if your credit score happens to be below 650, putting you in the category indicating bad credit, there are still plenty of choices out there for you. In fact, among the features of credit cards available for those with bad credit, you’ll find many with no annual fees, competitive APRs, cash back rewards and more. Here are some that we highly recommend.

Fingerhut Credit Account Review

at Fingerhut'ssecure website

  • Fingerhut offers all sorts of awesome products, like clothing, electronics, furniture and more.
  • A WebBank/Fingerhut Credit Account could help you build your buying power by reporting your on-time payments to all three credit bureaus.
  • There's no annual fee and no application fee.
  • See the complete WebBank/Fingerhut Credit Account terms and conditions.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See Issuer Website
$0
Poor Credit

BAD CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • No annual fee, and all the credit building benefits with responsible card use
  • Unlike a prepaid card, it builds credit when used responsibly, with regular reporting to the 3 major credit bureaus
  • You will get an initial $200 credit line after making a security deposit of $49, $99, or $200, determined based on your creditworthiness
  • Get access to a higher credit line after making your first 5 monthly payments on time with no additional deposit needed
  • Easily manage your account 24/7 with online access, by phone or using our mobile app
  • It's a credit card accepted at millions of locations worldwide
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
24.99% (Variable)
$0
Limited, Bad
Total Visa® Card Review

at the issuer'ssecure website

BAD CREDIT RATING

★★★★★
4.5

OVERALL RATING

3.5/5.0
  • Checking Account Required
  • Fast and easy application process; response provided in seconds
  • A genuine VISA card accepted by merchants nationwide across the USA and online
  • Manageable monthly payments
  • If approved, simply pay a Processing Fee to open your account and access your available credit
  • Reports monthly to all three major credit bureaus
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
See Terms
See Terms
Fair, Bad Credit

+ See more cards for “bad credit”

Credit Card Alternatives for No or Limited Credit

If you’re someone with a limited credit history and no FICO score, you can still qualify for a credit card to help you start building credit. Many of these cards have no annual fee, offer reward points, and have all the flexibility of other high-quality credit cards. Take a look at some of the credit card choices we recommend for those with limited or no credit.

  • Pay no annual fee
  • Get access to a higher credit line after making your first 5 monthly payments on time
  • Fraud coverage if your card is lost or stolen
  • Use online banking to access your account, even from your smartphone, with our mobile app
  • Pay by check, online or at a local branch, all with no fee - and pick the monthly due date that works best for you
  • Get access to your account 24 hours a day, 7 days a week
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
N/A
N/A
24.99% (Variable)
$0
Average, Fair, Limited
Discover it® chrome for Students Review

at Discover Card'ssecure website

NO/LIMITED CREDIT RATING

★★★★★
4.6

OVERALL RATING

4.0/5.0
  • Get a dollar-for-dollar match of all the cash back you’ve earned at the end of your first year, automatically.
  • 2% cash back at restaurants and gas stations on up to $1,000 in combined purchases every quarter - no sign-ups needed. 1% cash back on all your other purchases.
  • Good Grades Rewards: $20 cash back each school year your GPA is 3.0 or higher for up to the next 5 years.
  • No annual fee. No late fee on first late payment. No APR change for paying late.
  • Get 100% U.S. based customer service & your FICO® Credit Score for free on monthly statements, on mobile and online.
  • Freeze It® on/off switch for your account that prevents new purchases, cash advances & balance transfers in seconds.
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 6 months
10.99% for 6 months
13.74% - 22.74% Variable
$0
Fair
Discover it® for Students Review

at Discover Card'ssecure website

NO/LIMITED CREDIT RATING

★★★★★
4.5

OVERALL RATING

4.5/5.0
  • Our Take: "The lack of fees, combined with great perks like cash back and free credit score tracking, make this credit card a solid deal for college students.
  • 5% cash back in categories that rotate quarterly, up to $1,500 per quarter when you sign up for the quarterly bonus
  • 1% cash back on all your other purchases with no limits
  • No annual fee
  • $20 cash back each year your GPA is 3.0 or higher (maximum 5 years)"
Intro (Purchases)
Intro (Transfers)
Regular APR
Annual Fee
Credit Needed
0% for 6 months
10.99% for 6 months
13.74% - 22.74% Variable
$0
Fair

+ See more cards for “no/limited credit”

The Right Card for You is Out There

No matter what your credit score and credit history are, there’s a credit card to meet your individual needs. If that happens to be a Chase credit card, there are plenty of excellent choices available. And now you know just how to check your application status, whether online or over the phone. But if you’re turned down for a Chase card, don’t fret — there are plenty of great credit cards out there!